Success Manager
** This is a fully remote contract position; however, occasional domestic travel opportunities may arise to support Startups on site at events. The contract is expected to run through 6/30/27, with potential for extension.**
This is a contract role for a Startup Success Manager position supporting one of JeffreyM's client's in the tech industry, managing a portfolio of high potential startup partners.
Position Overview
The team is seeking a team member with a strong marketing and partner management background. This individual will work closely with a portfolio of product-market-fit startup companies to achieve commercial success and accelerate their growth with the client in market. The successful candidate will be responsible will support a startup in utilizing the client's brand, channel and ecosystem to generate new co-sell opportunities with our joint customers.
This position is fully remote; however, some occasional domestic travel opportunities may arise to support Startups on site at events.
Responsibilities:
- Manage a portfolio of 40 late-stage startups and act as the main point of contact for startup relationship while in the program
- Responsible to maintain all systems of record for the portfolio
- Execute a deep marketing/sales review with each startup, providing feedback on messaging and positioning
- Advises startup on how to go-to-market with the client to leverage their brand, channel and ecosystem to help them scale
- Build joint targeted Go-To-Market plan with the startup that is focused on generating pipeline and accelerating deal closure and achieving specified targets/milestones
- Responsible for ensuring startup publishes a transactable offer in the Marketplace
- Support startup in achieving applicable incentives and utilizing Partner Center to manage joint customer opportunities
- Educate and prepare startups on selling with the client and how to work with our sellers
- Facilitate connection with the client's field sellers and other internal communities that will help generate pipeline and accelerate deal closure
- Coordinates with technical teams to ensure build milestones are being hit with their portfolio
- Runs the expected ROB as communicated in the program onboarding agreement
- Evangelize startup success across the company: Newsletters, Win-Wires, Community Forums, MBRs
Requirements
The ideal candidate will have the following experience:
- 7-15 years’ experience in marketing (GTM development), business development, partner management and/or sales
- Proven success in developing Go-To-Market plans and business development plans with early-stage companies and transforming them into execution
- Proven record of growing new businesses and building business relationships with senior levels within partner organizations
- Previous experience in cloud technology sales and development and/or experience in an entrepreneurial or startup environment is a strong plus
- Strong networking capabilities between the client and their strategic partners, as well as a demonstrable network across the emerging technology ecosystem
- Strong decision-making, conflict resolution, negotiation skills, and follow through capabilities
- Proficiency in using AI-enabled productivity, collaboration, and business systems to operate efficiently, surface insights, and scale customer engagement
Additionally, the candidate will embody these characteristics & abilities:
- Results driven; strong analytical skills with exceptional verbal and written communication and ability to effectively communicate to a senior leadership team
- Partner-centric with a solid understanding of the client's partner management and/or the start-up ecosystem
- Strong cross-group collaboration skills and ability to work across multiple stakeholders
- Ability to work autonomously and independently within a global team structure
- Strong proficiency with Microsoft tools including Outlook, PowerPoint, Excel, SharePoint