Strategic Product Portfolio Manager

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Strategic Product Portfolio Manager defines and advances enterprise-level Product Operations standards that enable consistent planning, portfolio visibility, and data-informed decision-making across Product and cross-functional R&D teams. Operating with substantial autonomy, this role owns the development of portfolio methods, procedures, metrics, and data standards where established approaches or baselines may not exist. The role evaluates complex, interdependent operational challenges and translates Product operating data into scalable practices and reliable outputs that support Engineering, Finance, Product Marketing, Customer Experience, Sales, and other partner organizations. Through cross-functional influence rather than direct authority, this role drives adoption of portfolio standards and improves the effectiveness, transparency, and alignment of Product operating practices across Alkami. Essential Duties & Responsibilities

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Define enterprise Product Operations standards by designing and maintaining portfolio methods, procedures, templates, lifecycle states, readiness criteria, and operating practices that enable consistent execution across cross-functional R&D teams.

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Reinforce Jira as a reliable source of truth for Product and Engineering work by defining required fields, data quality standards, reporting-readiness criteria, backlog hygiene expectations, and governance practices across Product teams.

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Design portfolio measurement frameworks by defining core product and portfolio metrics, selecting evaluation criteria, establishing baselines, and developing reporting approaches that measure planning completeness, delivery performance, data quality, and operational effectiveness.

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Determine methods and sequencing for complex portfolio initiatives by evaluating dependencies, variable factors, organizational constraints, and downstream requirements where established processes or internal precedent do not exist.

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Drive adoption of Product Operations standards across teams by advising Product Managers, scrum teams, Engineering partners, and other stakeholders on complex operating practices and influencing behavior change without direct authority.

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Lead or support quarterly portfolio planning practices by establishing planning readiness requirements, coordinating cross-team inputs, evaluating portfolio dependencies, and improving the quality and consistency of information used for prioritization and execution decisions.

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Develop cross-functional operating contracts by translating Product portfolio information into reliable inputs, definitions, and artifacts that support Finance planning, Product Marketing, Customer Experience, Sales, Engineering, and other downstream business processes.

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