Store Implementation Specialist
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
Job Title: Store Implementation Specialist
Department: Operations
Supervisor Title: Store Implementation Leader
JOB SUMMARY :
Manage Readiness activities involved with New Store Openings, Franchise Changeovers, Store Remodels, Acquisition. Transitions/Openings, and Special Projects.
KEY DUTIES AND RESPONSIBILITES :
- Execute New Store Openings, Changeovers, Store Remodels, RIS Transitions/Openings, Special Projects, and Calibrations.
- Manages the day-to-day Merchandising/Ordering, Equipment Functionality, and Infrastructure processes for coverage area(s) (National Market) through remote and site visits; to execute Implementation Readiness. Includes monitoring of schedules, KPI review/analysis, monitoring and spot verification, compliance with Operations, Building/Health Inspectors, 7Clean compliance and related governance.
- Represents Implementation department in site visits with Operations, Franchisees and other key stakeholders.
- Communicate, coordinate, and verify efforts with key stakeholders associated with noted activities to include Market Leaders, Area Leaders, SSC, and Program Implementation Leaders.
- Ensures program scope and business objectives are clearly documented.
- Collaborate with cross-functional teams to develop detailed product flow, displays and Sales Plan execution. Coach stakeholders to ensure the project team works together efficiently and effectively.
- Reviews infrastructure process for New Store Openings, Changeovers and Special Projects. Analyze current assortment with national schematics and regional items/programs to tailor assortment to the local store (Retailer Initiative).
- Potentially oversee and manage support staff activities, such as New Store and Changeover infrastructure, resetting, scheduling and communication.
- Execute and manage complex Operations schedules concurrently, in coordination with Construction, Operations, Planning and Vendors.
- Assist with initial store payroll, audit, lottery setup and cash reporting, and cost of goods accounting during change and control activities.
- Completes By Item Checklist for building maintenance and Design Package fulfillment.
EDUCATION AND EXPERIENCE:
EDUCATION: High School/GED
YEARS OF RELEVANT WORK EXPERIENCE: 3+ years
YEARS OF MANAGEMENT EXPERIENCE: NA
CERTIFICATIONS / LICENSES: Training any license or certification as required by location.
SPECIFIC KNOWLEDGE AND SKILLS :
- Experience: 3-5+ yrs., retail, grocery, or food management service sales. Possess strong facilitation and organizational skills. Able to analyze, use and explain specific, logical, and detailed, complicated processes. Requires excellent written and verbal skills.
- Proficiency in Excel, PowerPoint, and Microsoft Teams.
- Weekend, evening, and holiday work will be required. Thorough knowledge of Store Operations including financial management, merchandising, store reports, human resources, etc.
- Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root cause and developing potential solutions.
- High level of agility and adaptability; ability to quickly learn details of new business functions and operate in various project methodologies.
- Must possess the ability to properly plan and fiscally execute all activities.
- Strong organizational skills, Microsoft Suite and Travel skills are a must.
This job description is intended to describe the general nature and level of the work be