Staff Engineer- Web

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary:
The Staff Engineer, Store/Digital serves as a strategic technical leader with broad influence across multiple product teams. In addition to guiding software design, development, and lifecycle management, the Staff Engineer drives cross-team collaboration, sets technical direction, and ensures alignment with organizational objectives. This role requires a system-level perspective to anticipate and address engineering challenges, reduce technical risk, and elevate engineering effectiveness at scale. The Staff Engineer partners with engineers, architects, vendors, and the open-source community to deliver innovative solutions that enhance customer experience and organizational outcomes.

Duties And Responsibilities:

- Provide technical leadership across multiple teams, fostering collaboration and knowledge sharing to achieve unified outcomes.

- Apply system-level thinking to identify and resolve architectural challenges, ensuring scalable and resilient solutions.

- Proactively assess and mitigate technical risks, supporting the organization in delivering reliable products and services.

- Champion engineering effectiveness by implementing best practices, optimizing workflows, and mentoring engineers to enhance productivity and quality.

- Build rapid prototypes to explore viability of solutions fit to product strategy and upon alignment from stakeholders scale the solution and productionize it

- Identifies, implements, and shares technical solutions that can be used across the organization

- Identifies unsecured code areas and implements fixes as they are discovered

- Identifies product enhancements (client-facing or technical) to create a better experience for the end users

- Collaborates with Enterprise Architects and with Chief Architecture Owners and creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties

- Defines service level objectives for product to constantly measure their reliability in production and help prioritize backlog work

- Writes custom code or scripts to automate infrastructure, monitoring services, and test cases also to do “destructive testing” to ensure adequate resiliency in production

- Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Education, Experience & Certifications

- 6+ plus years of hands-on software development experience in either React or Next.js, or similar web frameworks

- Mastery of JavaScript and TypeScript programming languages

- 4+ years of experience mentoring and giving work direction to Developers

- 4+ years of experience designing, developing, and architecting customer-facing eCommerce applications

Functional Skills

- Analytical Skills: effectively uses data to generate insights

- Planning & Prioritization: highest impact, highest value

- Financial & Business Acumen

- Communicates Effectively and Candidly

- Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions

- Process Improvement: Strive to continually improve

- Ability to build and leverage talent

- Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise

- Ability to effectively communicate, inform, and influence senior leaders

- Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

- EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success

- DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult

- PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first

- INNOVATE TO WIN - We champio