Sr. Planning & Operations Associate (Employer Solutions)

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:

The Employer Solutions Go-To-Market Planning & Operations team plays a critical role in helping shape and execute on Lyra’s go-to-market strategy and driving revenue growth. The GTM Planning & Operations Senior Associate role will require a balance of strategic planning and operational execution to help guide the company on driving scalable growth. This role will partner with teams across the company including sales, marketing, customer success, analytics, finance, and operations to drive strategic Go-To-Market initiatives including optimizing GTM efficiency, territory planning, pipeline monitoring / tracking,, supporting expanding customer revenue, etc.

Sample projects include territory planning, market analysis and customer segmentation, optimizing sales investments with booking and quota analysis, developing analytical targets and dashboards for growth plans, and leading program management for cross-functional initiatives. This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry.

Responsibilities

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Drive initiatives with the Go-To-Market (GTM) team, cross-functional stakeholders, and external partners to drive profitable growth through optimizing long term value and managing costs

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Serve as a key thought partner for the Sales, Customer Success and Marketing teams by providing relevant insights to drive ACV & revenue growth

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Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking booking projections

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Align with product on the roadmap, develop business cases, and set operating goals to measure launch & engagement success

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Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations

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Optimize the GTM strategy and planning process by identifying key growth metrics, developing tools and processes to measure, and driving cross-functional alignment

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Support the development of a scalable operating model across the GTM team, including territory planning and account assignments

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Make recommendations on strategic investments into partner/vendor solutions to drive growth goals

Qualifications

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Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines

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4+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience is a plus, but not required

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Highly organized self-starter; assume ownership to drive objectives to achieve the desired outcome in a dynamic environment

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Ability to take complex problems and summarize key insights and lead a team to drive the optimal outcomes

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Experience developing business and financial models to support business decisions

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Ability to communicate cross-functionally and with senior leaders to gain sponsorship on strategic programs and long term initiatives

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Ability to lead a variety of stakeholders and manage multiple projects with competing priorities aligned to short and long t