Sr. Manager, Creative Operations - Global HOKA

At Deckers Brands , Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Job Title: Senior Manager, Creative Operations - HOKA

Reports to: Director, Global Marketing Project Management - HOKA

Location: US (Remote)

Interested applicants mustresidein one of the following approvedstates:Arizona,California,Colorado,Indiana,Massachusetts,Minnesota,New York,Oregon,Pennsylvania,Texas,Utah,Washington

The Role

As Senior Manager, Creative Operations, you’ll lead the operational infrastructure that powers HOKA’s creative marketing engine—defining how creative work is planned, briefed, tracked, and delivered across brand campaigns, content, and channel activations. You’ll evolve the Creative PM function by establishing capacity frameworks, streamlined campaign workflows, clear ways of working, and the tools and rituals that support a high-performing creative team. You’ll directly manage the Creative PM sub-team and serve as the operations bridge between the Director of Global PM, the Brand Creative Production team, and HOKA’s broader creative and brand partners.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Your Impact

- Own and evolve the Creative PM operating model—including capacity planning, workload management, prioritization frameworks, intake processes, creative resourcing models, workflow SOPs, and the tools and systems (e.g., Asana, monday.com, Airtable) that enable visibility, alignment, and effective delivery across the creative & marketing organization

- Build and maintain end-to-end campaign workflows ensuring timelines are grounded in reality, handoffs are clean, and all cross-functional partners have a shared understanding of process, roles, and what 'done' looks like

- Establish and optimize review and approval processes that reduce friction, create early creative alignment, and protect the team's ability to deliver quality work on schedule

- Directly manage the Creative Project Management sub-team—developing talent, maintaining strong team culture, and ensuring delivery excellence

- Mentor and develop the Creative PM team's project management capabilities, operational thinking, stakeholder management, and ability to influence cross-functional partners

- Partner with the Director, Global PM on headcount planning, onboarding, and the ongoing evolution of the Creative PM team's structure as the business scales

- Partner with Marketing and Brand teams to ensure campaign strategies and business goals translate into clear, actionable creative briefs that reflect team capacity, delivery requirements, and creative standards

- Serve as the operational bridge between regional and global creative workstreams, ensuring market-specific adaptations align with global brand standards and process

- Drive weekly and bi-weekly creative cadence meetings, ensuring the right people are aligned, blockers are surfaced early, and decisions are made at the right level

- Manage end-to-end creative freelancer and contractor operations—including talent sourcing coordination, interview processes, contract execution (direct and agency-supported), and budget tracking—to ensure timely onboarding, resource continuity, and spend within plan

- Deliver consistent and regular reporting on creative operations KPIs, resource utilization, workstream timelines, delivery health, and risks; proactively surfacing insights, recommendations, and options to support decision-making by the Director of Global PM and s