Solution Architect - Data Center

Summary

Provides pre-sales technical engineering support to Account Executives and clients as integral part of full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Provides end-to-end solutions for data center technologies to our customers, includes traditional on-premises (server, storage, hypervisor and backup) and hybrid technologies combined with on-premise solution. Focuses on customer focused documenting, quoting and ultimately presenting solutions to both technical and non-technical audiences.
Essential Duties and Responsibilities

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Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.

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Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.

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Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.

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Writes Statements of Work (SOWs) for Logicalis Professional Services.

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Designs and configures complex solution components.

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Proposes elements, configurations, and implementation details of solution.

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Prepares for and conducts client proof of concepts.

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Prepares and performs product demonstrations.

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Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.

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Advises service delivery team to ensure successful implementation of solutions.

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Helps clients understand solution benefits.

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Interfaces with vendor and manufacturer teams.

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Provides product and/or solution training for Logicalis Sales teams and clients.

- Mentors Logicalis team members.

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Participates in increasingly complex client projects.

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Keeps abreast of latest solutions and services Logicalis offers.

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Establishes relationships with clients by demonstrating strong listening skills.

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Builds credibility and trust by delivering what has been promised within established timeframes.

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Participates in regional and national events and regional team meetings.

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Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

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Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

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Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.
Qualifications

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education
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Bachelor’s degree in computer science, business, management disciplines, or related field.

Experience / Technical Requirements
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4 years technical pre-sales role with experience in:

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Enterprise, Midrange and Commercial grade storage solutions including data protection from industry leading storage vendors (IBM, HPE, NetApp or Pure).

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Storage Area Networks (iSCSI, Fiber Channel, FCOE, or Network-attached Storage (NAS)).

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Hybrid Cloud design and scoping for leading vendors (IBM,HPE, NetApp, Cisco and Pure).

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HCI technologies for leading vendors (HPE, NetApp, Cisco).

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Ability to conceptualize and discuss Data Center Automation and Orches