SMS/Email Marketing Manager

Who We Are:
At STERRY , we’re not your average Growth Marketing Agency—we’re the rocket fuel behind crowdfunding and e-commerce success. Since day one, we’ve helped clients pull in over $100 million in trackable online revenue. We shatter limits, supercharge brands, and turn every click into cash.

Overview:
We're a fast-paced, results-driven marketing agency helping brands create meaningful customer relationships that last. As we continue to grow, we're looking for an SMS/Email Marketing Manager who lives and breathes email marketing and knows how to turn one-time customers into lifelong advocates.
If you're passionate about customer lifecycle marketing, love digging into campaign data, and get excited about crafting high-performing email journeys, we'd love to meet you.

What You'll Do
- Develop and execute email retention strategies that increase customer engagement, repeat purchases, and lifetime value.

- Build and optimize automated email flows, including welcome series, onboarding, nurture campaigns, abandoned cart, win-back, and re-engagement journeys.

- Segment audiences and personalize messaging based on customer behavior and lifecycle stage.

- Monitor campaign performance and analyze key metrics such as open rates, click-through rates, conversions, retention, and churn.

- Conduct A/B testing to continuously improve email content, subject lines, timing, and customer journeys.

- Collaborate with our creative, content, design, and account management teams to deliver impactful campaigns for multiple clients.

- Stay ahead of email marketing trends, deliverability best practices, and CRM innovations.

What We're Looking For
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Education: Bachelor’s degree in Marketing, Business, Communications, or related field is a plus— but what truly matters is what you can build. A standout portfolio or equivalent hands-on experience is just as valued.

- 3+ years of experience in email marketing, CRM, retention marketing, or lifecycle marketing.

- Proven experience managing and optimizing automated email campaigns.

- Hands-on experience with email marketing and CRM platforms such as Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Salesforce Marketing Cloud, or similar tools.

- Strong understanding of customer segmentation, personalization, and lifecycle marketing strategies.

- Analytical mindset with the ability to interpret campaign data and translate insights into action.

- Excellent project management and communication skills, with the ability to thrive in a fast-moving agency environment.

- Experience working with e-commerce, SaaS, or digital-first brands is a plus.

Why Join STERRY ?
- Full remote flexibility.

- Growth and development within a collaborative, innovative team.

- Opportunity to work with international brands and markets.

- A culture that values creativity, precision, and measurable results.

Ready to Apply? Send your CV/resume and a Cover Letter about your experience with email marketing, customer retention, and a link to your portfolio showcasing your best advertising work.
Originally posted on Himalayas