Site Reliability Engineer - Professional Services

Position Title: Site Reliability Engineer - Professional Services

At Insane Cyber , we’re focused on advancing cybersecurity for the better. We’ve developed innovative tools backed by expert support to change how organizations perform deep level proactive and reactive analysis. We partner with our customers to provide cutting-edge solutions and services to help protect our critical infrastructure and critical operations from threats – from the power grid to manufacturing.

Our flagship Valkyrie and Cygnet products provide host and network analysis automation beyond the capabilities of other products on the market. Our Corvus and Aesir product lines deliver managed and professional services to help assess and fill gaps and weaknesses in the security posture of clients' security programs.

It’s an exciting time for us as we continue to grow our products and services, and we need a great team! As part of our expansion, we are looking to add a Site Reliability Engineer to our Managed and Professional Services team. This role is critical in delivering our high-quality proactive and reactive services to clients and in shaping the security posture of organizations across various industries. If you have a background in managing Linux environments and supporting security tools and a passion for helping customers and solving hard problems, please apply.
Responsibilities

- Manage a production Linux environment and underlying infrastructure using modern management techniques, including automation such as Chef.

- Manage Security Tools: Oversee, optimize, and extend the operation of proprietary and open-source security tools (e.g., Zeek, Suricata) in both development and production environments.

- Troubleshoot and resolve issues with Linux-based systems, including server hardware, virtualization, software, and network connectivity

- Monitor and analyze network traffic using Zeek and Suricata to identify potential security threats.

- Help develop and implement procedures for incident response and disaster recovery.

- Collaborate with client teams to ensure the smooth operation of their systems and services.

- Participate in on-call rotation for after-hours for client support.

- Contribute to developing innovative cybersecurity solutions and strategies within Insane Forensics product and service lines.

- Build and maintain strong relationships with clients, acting as a trusted advisor in cybersecurity matters.

- Ensure the quality and timeliness of service delivery, adhering to project deadlines and client expectations.

Qualifications

- Minimum 5 years of experience in managing production Linux environments.

- Extensive SRE Experience: Proven track record of using SRE concepts to creatively resolve complex issues.

- Strong knowledge of Linux system administration, including proactive management, performance tuning, and troubleshooting.

- Experience in an operations-focused role focusing on Linux, networking, and security.

- Experience with Zeek in production environments, including deployment, configuration, and analysis. Including experience with:
- Configuring Zeek sensors and brokers

- Setting up Zeek clusters for high availability and scalability

- Integrating Zeek with other security tools and systems

- Optimizing Zeek's performance and resource utilization

- Experience with Suricata in production environments, including deployment, configuration, and analysis. Including experience with:
- Configuring Suricata sensors and management consoles

- Setting up Suricata clusters for high availability and scalability

- Integrating Suricata with other security tools and systems

- Optimizing Suricata performance and resource utilization

- Knowledge of Suricata rules and signatures and ability to create custom rules

- Familiarity with Suricata's detection engine and ability to tune and optimize detection settings

- Knowledge of network protocols and technologies, including TCP/IP, UDP, DNS, HTTP, and SSH.

- Expe