Shared Services Officer

Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets.

They are now seeking to hire a Shared Services Officer to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites.
Job Responsibilities
Financial Administration Support

- Process supplier invoices and complete general ledger coding following approved work instructions

- Assist with accounts receivable tasks, recurring billing, and credit request preparation

- Verify invoices against supporting documentation and escalate discrepancies promptly

- Prepare monthly operational and financial reporting packages

- Maintain accurate customer and supplier records while monitoring shared finance inboxes

- Raise purchase orders and escalate missing approvals or non-standard transactions

Operational Administration Support

- Complete accurate operational data entry using CargoWise and related systems

- Process periodic billing tasks, transport administration requests, and operational reports

- Maintain operational registers, vehicle and plant records, and customer paperwork

- Assist with stocktake administration, pallet reconciliations, and document control

Payroll & Workforce Administration Support

- Process employee timesheets and support roster administration tasks

- Assist with payroll data preparation and maintain workforce records

- Collate workforce and labour reporting while escalating payroll discrepancies

WHS & Compliance Administration Support

- Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe

- Maintain compliance registers for contractor management, training, and licensing

- Monitor compliance schedules, manage equipment registration records, and assist with audit preparation

- Provide professional administrative support and respond to internal queries within agreed SLA timeframes

Requirements

- Demonstrated experience in administration, shared services, or transactional financial support

- Strong working knowledge of Microsoft Office programs, particularly Microsoft Excel

- High attention to detail with proven accuracy in data entry and checking

- Excellent written and verbal communication skills in Australian English

- Strong organisation and time management skills with an ability to meet strict deadlines

- Ability to follow work instructions, procedures, and structured workflows

Nice-to-Have Skills

- Background in the supply chain, transport, or logistics sector

- Experience working with industry systems such as CargoWise, DoneSafe, Elmo, Evolve, or SharePoint

- Previous experience in Accounts Payable, invoicing, or payroll support

- Prior experience working within a fast-paced KPI and SLA-driven environment

Benefits
- Permanent work-from-home set-up

- Dayshift (Australian Eastern Standard Time business hours)

- Full-time job

- HMO (STAFF only)

- Annual leave

- 13-month pay

- With Government mandated benefits

Originally posted on Himalayas