Senior Technical Product Manager, Fiber Inventory

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Technical Product Manager, Fiber Inventory , to be responsible for leading the development and delivery of our fiber inventory platforms. This includes working with cross-functional teams to define requirements, design features, and implement solutions. The ideal candidate will have a strong understanding of fiber networks, fiber inventory management software, software development and product management.
Responsibilities:

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Overall software/systems responsibilities spans systems used for fiber network inventory management, quality of data in those systems, and integrations with the fiber network inventory systems into other systems.

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Partner with fiber engineering, construction, service delivery, and operations teams to ensure inventory systems accurately support end-to-end network lifecycle processes including planning, design, construction, as-built documentation, turn-up, maintenance, and capacity management.

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Establish standards, governance, and reconciliation processes to improve fiber inventory accuracy, completeness, and operational trustworthiness.

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Define and prioritize business requirements for internal software, 3rd party software and integration between systems in alignment with business goals.

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Provide input on roadmaps and ensure that they align with technical requirements.

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Work with network automation teams, service delivery teams, and NOC teams to drive efficient workflows through automation.

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Create technical specifications, scope, and user stories for the software engineering team to execute against.

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Determine metrics and measurements for new products, features, and data quality. Be hands on as needed with the data to demonstrate and define how these metrics are gathered in code.

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Conduct research and identify new opportunities for innovation and efficiency with internal work flows and processes.

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Gather feedback from internal stakeholders and external customers and sales to constantly improve customer deliverables, internal automation and customer facing automation.

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Assist with development of testing and deployment plans.

Qualifications:

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Minimum of five (5) years of experience in telecommunications network engineering, network inventory management, or network systems supporting fiber optic infrastructure.

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Deep understanding of fiber network architectures including backbone, metro, access, OSP, ISP, and transport networks.

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Extensive experience using, supporting, configuring, implementing, or administering fiber network inventory platforms.

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Strong understanding of fiber inventory data models including cables, fibers, splice points, splice relationships, structures, routes, circuits, capacity tracking, and service inventory.

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Strong understanding of fiber engineering and operational workflows including planning, design, construction, as-built documentation, inventory reconciliation, service activation, maintenance, and network capacity management.

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Experience gathering business requirements and translating them into technical solutions, workflows, integrations, and system enhancements.

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Experience working with large and complex network inventory, GIS, and operational datasets.

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Experience partnering with engineering, operations, service delivery, and software development teams.

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Experience developing requirements, epics, user stories, acceptance criteria, and techn