Senior Software Engineering Manager

What You'll Do
The Senior Manager will lead Avalara's 9–11 member Compliance India team in Pune, driving delivery, technical direction, and an AI-first, high-performance culture. The role will restore delivery velocity, strengthen team performance, translate strategy into execution, raise engineering standards, and accelerate AI-driven returns automation to improve filing accuracy, reduce errors, and support customer retention. You will report to Senior Director, Software Engineering.
What Your Responsibilities Will Be
- Lead a team of 9–11 software engineers and SDETs across backend, frontend, and QA disciplines based in Pune, India.
- Oversee delivery execution for the Compliance India scrum team — including sprint planning, backlog grooming, release management, and cross-team dependency coordination.
- Drive delivery of AI-enabled and automation-first engineering capabilities including notice management automation, data retention, rejected filings workflows, and agentic compliance solutions.
- Establish and maintain consistent practices for code quality, test coverage, CI/CD discipline, and system observability.
- Partner with Product Management, TPOs, and cross-functional stakeholders to align roadmap priorities and deliver.
- AI tooling (Claude Code, Glean, custom GPTs) to improve team velocity, reduce manual effort, and increase engineering leverage.
- Conduct regular 1:1s, performance reviews, and coaching conversations to grow individual contributors and retain top talent.
- Contribute to engineering strategy, headcount planning, and talent decisions within TCO Returns.
- Ensure adherence to Avalara's security, compliance, and data governance standards for a tax technology platform.

What You'll Need To Be Successful
Required:
- B.S. in Computer Science, Engineering, or related field.
- 10+ years of software development experience in product-focused engineering organisations (SaaS, enterprise software, or technology product companies); consult firm or staff-augmentation experience alone does not meet this requirement.
- 5+ years of engineering people leadership within a product engineering organisation, with direct ownership of team performance, delivery, and career development.
- Develop distributed engineering teams in an Agile/Scrum environment.
- Technical foundation in C#/.NET and TypeScript; ability to contribute to technical design discussions, code reviews, and architectural decisions.
- Experience with scalable, multi-tenant SaaS platform development.
- SQL knowledge (Postgres, Snowflake or equivalent).
- Delivery track record: shipping enterprise-grade software on time and within scope.
- Experience in regulated industries (finance, tax, healthcare, or similar).
- Familiarity with tax compliance, returns filing systems, or compliance automation.
- Experience with cloud platforms (AWS, GCP) and CI/CD pipelines (GitLab, Terraform).
- Experience managing teams across time zones in a global engineering organisation.
- Demonstrated AI tooling adoption and measurable productivity impact.

How We'll Take Care Of You
Total Rewards: In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we’re a billion dollar business - and we're not slowing down until we've achieved