Senior Product Manager

Job title:Senior Product Manager, Equipments/Terminal Strategy

Reports to:Director of Product, Banking

Department:Central Services

Location:Remote (USA)

Grade:20

About Priority :

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority Commerce, we're driven by results. We expect our people tobe known for results- bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

We are looking for a Product Manager to own Priority ’s end-to-end Equipment/Terminal Prodducts— setting the strategy, leading the roadmap, and driving execution for our terminal and device portfolio across Clover, Dejavoo, and Valor, in a business that acquires merchants both as an acquirer-only and as a front-end plus processor (TSYS / Fiserv settlement). This is a hands-on individual contributor role for someone who thinks like a strategist but is required to roll up their sleeves: shaping ambiguous, cross-functional problems into clear scope, writing PRDs and user stories themselves, and building the processes and standards that let the equipment business scale.

You will not have direct reports. Instead, you will act as the connective tissue between engineering, deployment operations, processor and terminal partners, risk, merchant support, and go-to-market (hardware economics, software, pricing, merchant experience, and partner management) across a globally distributed set of teams and time zones.

Domain Areas You'll Own

This role spans a broad set of equipment and acquiring product domains. We're looking for someone with hands-on product experience across most of the following — and the appetite to go deep on the rest:

Terminal portfolio strategy Clover, Dejavoo, and Valor lifecycle across sourcing, certification, deployment, in-field performance, and end-of-life; the right device for the right merchant segment.

Back-Office, Inventory, & Merchant Analytics Inventory & Catalog Management,role-based access permissions, audit logs, and tip pooling/payout calculations,Real-time dashboards tracking sales metrics.

Payment Processing, Security, & Compliance —EMV & Contactless Kernel Integrations,Ensuring clean payload delivery to Priority ’s proprietary core payment rails (like MX Merchant) for rapid clearing, settlement, and chargeback protection, upholding strict PCI-DSS scope reduction standards, managing end-to-end encryption (E2EE), point-to-point encryption (P2PE), and tokenization strategies.

Hardware Lifecycle & Device Management (MDM) — Evaluating and certifying next-generation smart terminals (e.g., Pax, Clover, Poynt, or custom Android tablets).

Responsibilities:

1. Roadmap Execution Ownership

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Manage, and execute the product roadmap for the Priority terminal ecosystem including physical devices, iOS, Android, and web components.

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Conduct continuous market research, competitive analysis, and merchant interviews to identify emerging trends, feature gaps, and monetization opportunities in the payments hardware space.

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Establish and track key performance indicators (KPIs) for product health, including active merchant adoption, feature utilization, deployment timelines, and churn reduction.

2. Cross-Functional Execution & Agile Delivery

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Act as the Product Owner within an Agile/Scrum development framework. Write clear, detailed epics, user stories, and acceptance criteria.

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