Senior Pricing Manager

Job Responsibilities
- 40% — Deal Desk & Execution - Serve as Redox's Deal Desk for bespoke, non-standard enterprise deals, reviewing and approving pricing before it reaches the customer.
- Pull deal context from account executives and Gong call recordings to understand the customer's business need and where negotiation pressure is coming from.
- Structure pricing for each deal across Redox's three commercial levers — platform fee, connection-based pricing, and transaction-based pricing — within the pricing strategy Product has set.
- Advise reps in real time on structuring responses to specific asks — discounts, multi-year terms, minimum commitments, ramp schedules, and most-favored-nation clauses.
- Partner with Sales leadership, Finance, and Legal to translate approved pricing into contract-ready terms.

- 25% — Pricing Operations & Governance - Set and enforce discounting guardrails and approval thresholds so pricing stays consistent and margin-protected deal to deal.
- Build and maintain self-serve pricing tools/models for standard scenarios, so Director-level review is reserved for genuinely bespoke deals.
- Own the operational workflow and systems that support deal pricing approvals (CPQ, Salesforce, or equivalent).
- Maintain documentation of current pricing rules, exceptions, and approval paths so the process is auditable and repeatable.

- 20% — Cross-Functional Collaboration & Insight - Partner with Product, who owns pricing and packaging strategy, to translate that strategy into operational guardrails and Deal Desk practice.
- Track pricing and discounting patterns across closed deals and feed findings back to Product to inform how pricing and packaging strategy evolves.
- Represent the voice of Sales and the field in pricing conversations — what's working, what's not, and where the friction is.
- Partner with Finance to ensure deal pricing decisions align with margin and revenue targets.

- 15% — Change Management & Enablement - Lead rollout of pricing and packaging changes approved by Product, including field readiness, adoption planning, and escalation governance.
- Partner with Sales Enablement and field leadership to equip go-to-market teams with the tools, guidance, and collateral needed to operate under new pricing and packaging.
- Provide leadership updates on Deal Desk performance, pricing exceptions, and adoption of new pricing models.

Required Skills and Experience
- 8+ years in deal desk, sales finance, revenue operations, or pricing operations, ideally at a B2B SaaS company with usage-based or hybrid pricing.
- Proven track record structuring and negotiating complex, multi-element enterprise deals in a Deal Desk or sales finance capacity.
- Experience operationalizing pricing or packaging strategy set by others (Product, pricing strategy teams) into guardrails, tools, and repeatable process.
- Comfortable working directly with reps under deal pressure — clear, fast, decisive.
- Strong financial modeling and analytical skills, with a track record of turning deal and pricing data into clear recommendations.
- Strong cross-functional collaboration skills — able to work closely with Product, Sales, Finance, and Legal, and to represent field realities credibly to strategy owners.
- Healthcare, health tech, or healthcare interoperability experience is a plus, not required.
- Ability to effectively leverage AI tools in day-to-day work.
- Bachelor's degree in Business, Finance, Economics, or a related field (strongly preferred).

Specific Software Platforms/Tools
- Salesforce
- Gong
- CPQ/quoting tool
- Google Suite
- AI tools (e.g. Claude)

About Redox
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integration