Senior Lead Principal Consultant

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Are you ready to join a team of ambitious professionals and help us simplify the world of data management? As an Implementation Specialist, you will play a critical role in crafting, configuring, operating, and improving our customers' Cohesity infrastructure. Your expertise will enable us to successfully implement data protection, file-sharing, operational recovery, and data security solutions.

The ideal candidate has considerable experience both implementing technical solutions as well as enabling others through training and documentation. Experience in data center operations, working with change controls, change freeze windows, address and interaction with internal support teams as well as external vendors is essential.

This role requires a U.S. Secret or Top Secret security clearance, which per federal regulations requires U.S. citizenship.

HOW YOU’LL SPEND YOUR TIME HERE

- Utilize your technical knowledge and intuition for business to help Cohesity customers design and operate their data protection and data security solutions.

- Work closely with customers to resolve technical obstacles and tackle unique challenges.

- Foster effective communication and collaboration between customers and our Engineering, Sales, Support, and Technical Marketing teams.

- Proactively resolve any issues which could impact data recovery operations.

- Identify any opportunities for improvements or additional product sales.

- Configure and improve operational reporting to ensure flawless performance.

- Identify and address any issues that may affect data recovery operations.

- Collaborate with our technical teams to keep system software up to date and configured according to recommended standard processes.

- Discover ways to improve products and increase customer satisfaction through identifying areas for improvement and additional sales opportunities.

- Facilitate contract renewals by providing technical validation and reporting.

- Develop and maintain positive relationships with key personnel in the customer’s organization.

- Provide leadership and support for any data recovery or Smart-Files related issues.

WE'D LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING

- Secret or Top Secret Security Clearance

- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

- 10+ years of experience

- Experience in the following technical areas is required:

- Operating Systems – Linux, Windows

- Data Protection

- Server Virtualization (VMware, Hyper-V, Nutanix)

- NoSQL, Oracle, SQL

- Data Migration

- BIOS level bootstrap OS installation

- Disks – SSD NVME, HDD, SSD M2

- 10 Gb / 25 Gb / 40 Gb / 100 Gb Network cabling

- Basic TCP/IP Networking – IPv4, DNS, NTP, Firewall

WE ARE EXTRA EXCITED IF YOU HAVE ANY OF THE FOLLOWING

- Public Cloud Infrastructure (AWS, Azure, GCP)

- Public Cloud Storage (AWS S3, AWS Glacier, Azure Blob)

- Network Attached Storage (Isilon, NetApp)

- Advanced Networking Options – IPv6, LACP, Tagged VLANs

- Disaster Recovery/Business Continuity Planning

- Data Replication

- Data Compression and Deduplication

- Other Database Types - Protection and Recovery

- Scripting (bash, Python, PowerShell)

- Automation using REST API

- Technical drawings using Visio, Lucidcharts, or similar

- Hardware exp