Senior Implementation Consultant

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.

Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.

About this Position

Our Sage Intacct team is seeking an experienced Senior Implementation Consultant to lead complex Sage Intacct implementations and help clients maximize the value of their technology investment.

In this role, you will serve as a strategic advisor and functional subject-matter expert, guiding clients through business process analysis, solution design, configuration, testing, training, go-live, and transition to support. You will translate complex requirements into practical, scalable solutions; advise clients on best-practice process design and system optimization; and lead project teams toward successful business outcomes.

You will also collaborate with Consulting, Project Management, Customer Support, Client Experience, Sales, and technical resources to ensure successful delivery, strengthen client relationships, support pre-sales activities, and continuously improve our implementation methodology.

Job Responsibilities

- Lead complex Sage Intacct implementations across multiple modules, entities, locations, or business units from discovery through go-live and transition to support.

- Facilitate discovery and requirements-gathering sessions with executive, financial, operational, and technical stakeholders.

- Understand each client's objectives, challenges, requirements, and success criteria and translate them into clear solution designs, configuration plans, workflows, functional specifications, and use cases.

- Analyze current-state business processes and advise clients on future-state processes using Sage Intacct capabilities, industry practices, and implementation best practices.

- Configure Sage Intacct Core Financials and related modules, including complex multi-entity environments.

- Guide clients through solution decisions involving process design, configuration versus customization, integrations, data migration, reporting, security, and workflow management.

- Lead testing, validation, client training, change management, go-live readiness, and post-go-live transition activities.

- Manage assigned project deliverables against contractual scope, budget, timeline, and quality expectations in partnership with the Project Manager, when one is assigned.

- Proactively identify, document, and communicate project risks, dependencies, scope changes, and decisions requiring client or internal action.

- Establish clear expectations and confidently navigate difficult conversations, competing priorities, conflicting requirements, and complex stakeholder dynamics.

- Build trusted client relationships and provide strategic guidance that supports solution adoption, measurable business improvement, and long-term customer satisfaction.

- Define requirements for integrations, custom functions, data migrations, dashboards, advanced reporting, and other technical components in collaboration with technical resources.

- Coordinate with the client and internal teams to ensure a complete and effective handoff to Customer Support.

- Support pre-sales activities, including discovery, solution design, project estimates, scoping, and Statement of Work development.

- Identify opportunities for clients to expand or optimize their use of Sage Intacct and related solutions.

- Mentor consultants and other team members through project guidance, knowledge sharing, coaching,