Senior Director, FSAAS Strategic Account Lead

Job Description:

Job Title: Senior Director, FSAAS Strategic Account Lead

Location: Remote | USA, Canada

Reports to: Vice President, Financial Services Sales

Employment Type: Full-time
This is a new vacancy
About the Role:

The Senior Director, FSAAS Strategic Account Lead (Producing), is a strategic sales leader responsible for driving direct revenue while collaborating with a focused team of experienced specialist sellers and Customer Success professionals. This role balances personal selling, cross-functional coordination, and executive-level client engagement, with an emphasis on high-value opportunities within a defined portfolio of strategic accounts.

This position is ideal for a proven enterprise seller with strong executive engagement and account orchestration skills, as well as a commitment to delivering exceptional customer outcomes. The Senior Director, FSAAS Strategic Account Lead (Producing), supports JD Power's largest and most strategic financial services customers while serving as a hands-on contributor to FSAAS bookings growth, retention, and overall client success.
The Impact You Will Have in This Role:

In this role, you will directly drive bookings performance while partnering with a team of specialist sellers focused on long-term customer success and business growth. Your involvement in strategic opportunities will accelerate revenue growth, model best-in-class enterprise selling practices, and support your specialist colleagues through effective account planning and collaboration. You will also play a critical role in driving customer retention, expanding existing relationships, and maintaining exceptional levels of customer satisfaction.
What You'll Be Doing in This Role:
Direct Revenue Generation

- Own an individual sales quota focused on high-value new business and expansion opportunities.

- Drive cross-sell and upsell growth within existing customer accounts.

- Lead complex, strategic sales cycles involving senior customer stakeholders and executives.

- Partner with Specialist Sellers, Customer Solutions, Product, Marketing, and Customer Success teams to deliver compelling customer outcomes.

Strategic Account Leadership & Coordination

- Own and lead the overall account strategy for assigned strategic clients.

- Partner with an experienced team of specialist sellers representing the FSAAS product portfolio within the financial services segment.

- Establish priorities, coordinate pursuits, and drive alignment across account teams and opportunities.

- Facilitate collaboration, information sharing, and execution across internal stakeholders.

Customer Engagement & Executive Relationships

- Develop and execute comprehensive account plans aligned to customer business objectives and growth priorities.

- Build and maintain executive-level relationships across customer business, operations, product, and procurement organizations.

- Conduct regular strategic business reviews with senior client stakeholders.

- Coordinate executive engagement opportunities between customer leadership teams and JD Power executives.

Cross-Functional & Peer Engagement

- Serve as the primary point of alignment across internal JD Power stakeholders.

- Collaborate closely with specialist sellers and functional partners.

- Contribute market insights and customer feedback to strategy, product development, and go-to-market initiatives.

- Identify whitespace opportunities, emerging customer needs, and growth areas across assigned accounts.

Time Allocation (Guiding Principle)

- Majority of time: Direct selling and customer engagement.

- Meaningful portion: Strategic account planning, team coordination, and peer collaboration.

- Remaining time: Partnering with Customer Success, Customer Solutions, and Product teams to share market intelligence and develop integrated customer solutions.

Metrics & Measures of Success
·Achievement of individual sales quota.

- Achievement of account Annual Recurring Re