Senior Business Systems Analyst

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With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
Humana ’s MarketPoint organization is seeking a Senior Business Systems Analyst to join the MarketPoint Business Insights Team working remote anywhere in the US. The MarketPoint Senior Business Systems Analysis Professional formulates and defines business and technical objectives based on user needs, business systems requirements, and industry standards. Leveraging advanced data analysis, integration, and visualization tools, this role develops actionable information to support enterprise strategy and continuous improvement. The position operates independently, with considerable latitude in determining objectives and approaches, and begins to influence departmental strategy.

Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization requiring a written submission from the company to a government agency). Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered.
Key Role Functions

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Analyze, integrate, and visualize complex datasets using T-SQL, PL-SQL, TOAD, Power BI, Azure, Snowflake, PowerAutomate, Databricks and other data management tools

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Develop long-term data solutions in partnership with IT, consolidating multiple business-generated tables into single repositories using Snowflake and Azure

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Elicit, document, and prioritize business and technical requirements; develop project plans and timelines

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Write user stories for Agile development and partner with IT and business stakeholders

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Coordinate cross-team collaboration, cultivating relationships with internal business (Reporting, Analytics, Operations, Sales Channels) and IT partners

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Document end-to-end data processes, ensuring data accuracy and quality of solutions, including but not limited to: business rules documents, source-to-target mapping, process flow diagrams.

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Conduct Root cause analyses for issue triage and resolution.

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Champion the customer by accurately representing prioritized needs during requirements, development, and testing phases

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Implement change management processes and maintain accurate requirements documentation

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Support production turns and incident monitoring, including occasional nights or weekends as needed

Use your skills to make an impact

Required Qualifications

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Bachelor’s degree and 5+ years of technical experience in data analysis, business intelligence, or systems analysis OR Master’s degree and 3+ years of experience

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Advanced experience with T-SQL, PL-SQL, TOAD, Azure, Microsoft Power Platform, Snowflake, Databricks and related tools for data extraction, manipulation, and visualization

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Advanced skills in SQL queries, API integration, and working with large, complex datasets

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Experience in data mining, cost-benefit analysis, and creating impactful data visualizations

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Strong communication, facilitation, documentation, analytical, and problem-solving skills

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Ability to manage multiple tasks, prioritize deadlines, and maintain attention to detail

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Experience collaborating with stakeholders and remote teams at all organizational levels

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Highly organized, with a commitment to delivering quality products and services

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Minimal nights or weekends may be required to support production turns or incident monitoring

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Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization