Salesforce Solution Consultant: Business Analyst
Job Family:
SAAS/PAAS/Cloud Consulting Travel Required:
Up to 10% Clearance Required:
Ability to Obtain Public Trust What You Will Do:
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The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor.
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This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes
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Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
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Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
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Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
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Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
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Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
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Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
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Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes
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Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
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Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
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Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
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Strong communication skills, both written and verbal
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Able to effectively develop materials that are appropriate for the audience
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A great listener with the ability to connect with people in diverse roles
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Resourceful and innovative thinker who can work through and solve problems
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Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
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Experience in public sector digital transformation initiatives
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Ability to convey and convince customers of best practices at various levels within a large organization
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Application design and development background
- Serve as a trusted advisor to the client
What You Will Need:
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Minimum of FIVE (5) years of professional experience
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Bachelor's degree ( Relevant experience may be substituted for formal education or advanced degree )
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U.S. citizenship is contractually required for this role
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Experience in enterprise architecture or consulting on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success is highly preferred
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Ability to drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
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Must be able to obtain and maintain the specific level of U.S. Government security clearance required for this role
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Selected candidates may be required to travel for up to 25% based on client requirements
What Would Be Nice To Have:
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Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
- Hands-on experience with Omni Studio
The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisio