Sales Receptionist with heathcare background

Full-Time | Remote

About the Role

Our client is looking for a confident, professional, and customer-focused Sales Receptionist to join their healthcare team.

The ideal candidate has healthcare/medical reception experience combined with strong sales and customer service skills . You should be comfortable handling patient calls, building rapport, following up with leads, overcoming objections, and converting inquiries into booked appointments.

Key Responsibilities

- Answer incoming patient calls professionally and promptly.

- Schedule, reschedule, and cancel appointments.

- Respond to patient inquiries and provide information about services.

- Follow up with leads and prospective patients.

- Convert inquiries and leads into scheduled appointments.

- Build rapport and establish trust with patients.

- Handle questions, concerns, and objections with empathy and confidence.

- Maintain accurate patient and appointment records.

- Provide excellent customer service throughout each interaction.

- Support general reception and administrative tasks as needed.

Requirements

- Previous experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or similar role .

- Experience in sales, lead conversion, or appointment setting .

- Healthcare, medical, aesthetic, wellness, or dental experience is highly preferred.

- Excellent spoken and written English.

- Strong phone presence and communication skills.

- Confident, persuasive, and comfortable handling objections.

- Strong follow-up and organizational skills.

- Empathetic and professional when handling patient interactions.

- Ability to work independently in a remote environment.

Ideal Candidate

Our client is looking for someone who combines excellent patient service with strong sales ability and can confidently guide conversations toward successful appointment bookings.

Work Arrangement: Full-Time | Remote

Originally posted on Himalayas