Coordinator Assistant (HHAeXchange Proficiency)

Job Title : Coordinator Assistant (HHAeXchange proficiency)

Location: Remote

Employment Type: Full-Time

Work Schedule

Initial Schedule (First 4–6 Weeks)

- Monday – Thursday: 9:00 AM – 5:00 PM EST

- Friday: 9:00 AM – 12:30 PM EST

- 45-minute unpaid break

Schedule After 4–6 Weeks

- Monday – Thursday: 6:00 AM – 5:00 PM EST

- Friday: 6:00 AM – 5:00 PM EST

- 45-minute unpaid break

Position Summary

Our client is seeking a highly organized and proactive Coordinator Assistant to support the daily operations of a growing home healthcare organization. This role is ideal for someone with strong experience in home healthcare coordination who can effectively manage physician orders, visit compliance, nursing documentation, and same-day staffing while ensuring continuity of patient care.

The ideal candidate must have a solid understanding of HHA Exchange and be comfortable navigating the platform to support daily operations. This position requires excellent communication, strong follow-up skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

- Follow up with physicians' offices to obtain signed medical orders.

- Track and maintain outstanding physician documentation.

- Review Electronic Visit Verification (EVV) records and resolve missing or incomplete visits.

- Follow up with nurses and caregivers regarding missing skilled nursing visit notes.

- Coordinate same-day staffing for open caregiver shifts.

- Contact available caregivers to fill last-minute scheduling gaps.

- Maintain accurate documentation of communications and follow-up activities.

- Communicate professionally with physicians, caregivers, patients, and internal teams.

- Support daily administrative and operational activities.

- Ensure compliance with healthcare documentation standards and company policies.

Required Qualifications

- Minimum 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration in a US home care practice

- Strong working knowledge of HHA Exchange is required.

- Experience following up on physician orders or medical documentation.

- Experience with Electronic Visit Verification (EVV) and visit maintenance.

- Excellent verbal and written English communication skills.

- Strong organizational, multitasking, and time-management abilities.

- High attention to detail with excellent follow-up skills.

- Ability to work independently with minimal supervision.

Preferred Qualifications

- Previous experience working in a home healthcare or home care agency.

- Experience coordinating caregivers, HHAs, CNAs, or nursing staff.

- Knowledge of healthcare compliance and documentation requirements.

Ideal Candidate

- Highly organized and dependable.

- Strong problem-solving and critical-thinking skills.

- Proactive with excellent follow-up abilities.

- Comfortable communicating with physicians, caregivers, and internal teams.

- Able to prioritize urgent tasks while maintaining accuracy.

- Team-oriented with a strong sense of accountability.

Technical Requirements

- Reliable computer or laptop.

- Stable high-speed internet connection.

- Professional headset with microphone.

- Quiet, distraction-free home office.

Originally posted on Himalayas