Sales Development Representative - India

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage ’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
Roles and Responsibilities:
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Individual SDR Contribution: Act as a player-coach, actively engaging in prospecting, outreach, and lead qualification activities to generate new business opportunities in the India region.

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Performance Optimization: Collaborate with leadership to set targets, monitor performance, and implement strategies to improve the SDR team's efficiency and effectiveness.

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Cross-functional Collaboration: Work closely with the sales, marketing, and sales development teams to ensure alignment on strategy, messaging, and lead handoff processes.

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Market Insights: Provide valuable feedback from the India market to help refine our sales and marketing approaches.

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Process Improvement: Identify and implement improvements to the SDR process, tools, and training programs.

Requirements:

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2-4+ years of demonstrable SDR experience , with a proven track record of exceeding targets.

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Previous SDR experience at a SaaS company is a must-have.

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Bachelor's degree in any field.

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Proficiency in using CRM systems (e.g., Salesforce), web-conferencing software , and sales prospecting and enablement tools (e.g., Sales Navigator, Outreach).

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Ability to thrive in a fast-paced, ever-changing remote work environment .

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Exceptional collaboration skills, with the ability to work seamlessly across sales development, marketing, and sales teams .

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Strong listening, conversation, and presentation skills that enable effective communication with prospects and internal stakeholders.

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Excellent organizational and time management skills , with the ability to prioritize and manage multiple tasks effectively.

At MoEngage , we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.It is our policy to comply with all applicable national, st