Sales and Business Development Manager (Outbound)

Job Description:
Business Development Manager (Outbound)
CE Outcome:

Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowOR users through disciplined outbound sales processes, relationship-building, and a deep understanding of nonprofit needs.

Reports To: CEO

Positions Reporting to this Position: —

Participates in Following Meetings/Teams: Launch Planning Team, Management & Leadership Team
Outcome:

Secure new customers and hit revenue targets through a systematic, relationship-driven outbound sales process.
Responsibilities:

Establish and execute a disciplined outbound sales process
How:

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Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO

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Build and maintain a healthy sales pipeline; actively move prospects through each stage

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Track key sales metrics including outreach volume, time to close, and conversion rates

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Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market, with a systematic approach to working through this bounded universe of prospects

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Identify and research additional target markets and customer segments beyond the core CAA focus, including other nonprofit networks (e.g., Family Resource Centers, United Ways, Catholic Charities)

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Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals

Define and communicate empowOR's value proposition
How:

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Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences

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Create "pieces of value" — articles, checklists, presentations, case studies — that support outbound outreach and build credibility with prospects

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Develop audience-specific approaches and messaging for different nonprofit customer types

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Stay current on product features and enhancements to accurately represent empowOR's capabilities

Build relationships with prospective customers and conduct effective discovery
How:

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Lead all pre-demo meetings, conducting in-depth discovery conversations to understand prospect pain points, data needs, and agency goals

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Match prospect needs to relevant empowOR features and develop tailored demonstration plans

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Conduct software demonstrations or coordinate with appropriate team members to do so

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Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator

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Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close

Required Skills & Knowledge:

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Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points

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Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision

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Exceptional relationship-building and active listening skills

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Strong written and verbal communication skills; able to craft compelling, audience-specific messaging

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Experience with CRM tools and sales pipeline management

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Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences

Business Unit:
CSST Scheduled Weekly Hours:
40 Number of Openings Available:
1 Worker Type:
Regular More About Jonas Software :

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders a