Sage Product Manager

About Us
Ottimate is an AI-powered AP [Accounts Payable] automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud, and enforce policy compliance across the entire invoice-to-payment lifecycle.

The Role
The Sage Product Manager is the end-to-end owner of the Sage ecosystem at Ottimate.

You will operate as the “CEO of Sage” within Ottimate, owning the strategy, experience, roadmap, processes, and outcomes associated with one of the most important ERP ecosystems in our business. Your responsibility extends far beyond the technical integration itself. You will be accountable for how Ottimate positions Sage externally, how we sell and onboard Sage customers, how our integration behaves, how customers use Ottimate alongside Sage, and where we invest to make that experience better.

Sage is a critical ERP ecosystem for Ottimate, and this role requires a deep understanding of both Sage—particularly Sage Intacct—and the Ottimate platform. You will develop that expertise to understand not only what each platform can do independently, but how they should work together to create a best-in-class Accounts Payable experience.

Your ownership spans the entire customer lifecycle: website and go-to-market content, sales enablement, product capabilities, integration reliability, maintenance, new feature development, Technical Onboarding requirements, implementation best practices, internal processes, documentation, customer feedback, and long-term Sage strategy.

You will work across Product, Engineering, Technical Onboarding, Sales, Marketing, Customer Success, Support, and Sage ecosystem partners to create a cohesive Sage experience rather than a collection of disconnected features and processes.

Success in this role means making Ottimate the best AP automation platform for Sage customers.

Key Responsibilities

Own the Sage Ecosystem Strategy
- Serve as the primary owner and internal authority for the Sage ecosystem at Ottimate, with particular depth in Sage Intacct.
- Develop and maintain a clear strategy for how Ottimate differentiates within the Sage market.
- Define what a best-in-class Ottimate + Sage experience should look like across the entire customer lifecycle.
- Understand Sage's product direction, ecosystem, customer needs, technical capabilities, limitations, and competitive landscape.
- Identify opportunities where Ottimate can create meaningful differentiation for Sage customers.
- Establish priorities and investment recommendations based on customer impact, revenue opportunity, strategic importance, implementation complexity, and technical health.
- Represent the Sage business internally and ensure Sage receives the appropriate level of attention across Product and Engineering.

Own the Sage Product Roadmap
- Own and continuously prioritize the Sage product roadmap across:
- New integration capabilities
- Customer-requested enhancements
- Technical debt
- API migrations and platform changes
- Reliability and performance improvements
- ERP-specific workflow improvements
- Maintenance and defect reduction

- Balance new feature development with the ongoing investment required to keep the Sage integration scalable, reliable, and supportable.
- Translate customer, market, partner, onboarding, and internal feedback into clear product requirements.
- Develop Product Requirements Documents, user stories, acceptance criteria, workflows, and supporting documentation for Engineering.
- Partner closely with Engineering throughout discovery, design, development, testing, release, and post-release evaluation.
- Ensure features solve the underlying customer problem rather than simply addressing individual feature requests.
- Maintain visibility into known Sage integration gaps and develop plans to systematically eliminate them.

Own the End-to-End Sage Customer Experience
- Evaluate the entire Sage customer journey from initial website visit through sales, implementation, adoption, supp