Revenue Enablement Program Manager

Revenue Enablement Program Manager

At Fullbay , our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Fullbay is the number one cloud-based shop management software for commercial repair shops and is growing fast. This is an exciting opportunity to join a high-performing team and help shape the next phase of growth for the company.

The Revenue Enablement Program Manager is the operational engine of Fullbay 's Revenue Enablement function. This role owns the end-to-end delivery of enablement programs that equip our Sales, Customer Success, and other customer-facing teams to perform — carrying initiatives from discovery and cross-functional alignment, through strategic planning and program management, into content development, live delivery, and measurement. It is a rare blend of program management discipline and hands-on enablement craft: one day mapping stakeholders and building a project plan, the next writing a facilitator script or analyzing whether a program actually moved the needle. This role also develops and owns Fullbay 's ongoing onboarding and ramp program for customer-facing teams.
The Right Wrench for the Job

In a heavy-duty shop, the tech who earns trust isn't the one waiting for instructions on every bolt — it's the one who knows the job, makes smart calls at the bay, and speaks up when there's a better way to get the truck back on the road. That's the mindset this role is built for.

You'll own the execution of real programs end-to-end, with some guidance around strategy and prioritization. The high-level strategy is set in partnership with the Manager of Revenue Enablement — but how those outcomes get achieved is yours to run. You're the right fit if you're an organized, self-directed professional who can hold a dozen moving parts without dropping one, who's as comfortable building a training deck as building a project timeline, and who brings ideas to the table rather than waiting to be handed them. We're looking for someone who proposes, decides, and executes with autonomy. If you want to build and deliver enablement that visibly changes how customer-facing teams perform, in a function that's growing fast and taking shape in real time — and you're ready to make a real contribution from week one — we'd like to talk.

Primary Duties & Responsibilities:
Discovery & Cross-Functional Alignment:

- Partners with stakeholders across Sales, Customer Success, Marketing, Product, and RevOps to surface enablement needs, define problems, and align on what success looks like before work begins

- Conducts discovery to understand audience, business context, and the behavior change a program is meant to drive

- Translates ambiguous asks into clearly scoped programs with defined audiences, outcomes, and success measures

Strategic & Learning Design Planning

- Proposes program approaches and learning strategies, often bringing recommendations to leadership rather than waiting for direction

- Designs enablement programs grounded in the company’s sales methodology and Fullbay 's GTM motion

- Sequences and prioritizes work across a portfolio of concurrent initiatives, flagging collisions and dependencies early

Program & Project Management

- Owns program execution end-to-end — building timelines, managing deliverables, coordinating stakeholders, and driving initiatives to completion against deadlines

- Maintains project plans and status, keeping initiatives, deliverables, and owners current and visible

- Manages multiple time-sensitive programs simultaneously in a fast-changing environment, making independent decisions on how outcomes are achieved

Content Development & Delivery

- Builds enabl