Regional Payroll Director, Americas

As part of NIQ’s Global Payroll Center of Excellence, the Regional Payroll Director, Americas has end-to-end accountability for accurate, timely, compliant, and controlled payroll delivery across 32 countries and approximately 8,000 employees.

The role leads payroll delivered through in-house, outsourced, and global solutions, including U.S. headquarters and executive payroll, established country operations, and countries transitioning to NIQ’s global payroll platform. It leads a geographically dispersed organization of regional managers, cluster leaders, country teams, offshore resources, and external providers.

Working closely with HR, Employee Experience, Benefits, Compensation, Equity, Finance, Tax, Treasury, Technology, Legal, and Audit, the role drives operational performance, financial integrity, regulatory compliance, vendor accountability, and payroll transformation.

The position also serves as senior regional deputy to the VP, Head of Global Payroll, leading global priorities and escalations when required.
Key Responsibilities

Regional Payroll Delivery and Compliance

- Own accurate, complete, timely, and compliant payroll delivery across the Americas

- Lead regional managers, cluster leaders, country teams, offshore resources, and external providers, setting clear priorities and accountability

- Oversee the payroll lifecycle, including inputs, calculations, approvals, funding, payments, statutory remittances, accounting, and reconciliations

- Maintain effective governance, controls, procedures, calendars, escalation routes, business-continuity plans, and role coverage

- Identify and resolve payroll issues, compliance risks, and control gaps through root-cause analysis and sustainable corrective action

- Apply consistent regional service standards while meeting country-specific statutory requirements

U.S. Payroll

- Provide leadership and governance for U.S. headquarters and executive payroll

- Oversee federal, state, and local payroll tax compliance, year-end reporting, employee tax statements, statutory filings, and corrections

- Ensure appropriate confidentiality, system access, segregation of duties, reviews, and approvals

- Lead resolution of tax notices, assessments, penalties, amended filings, and government inquiries with payroll providers and Corporate Tax

- Oversee payroll requirements relating to leave programs, workers’ compensation, unemployment insurance, benefits, taxable benefits, equity, and employee deductions

Payroll Accounting and Financial Close

- Partner with Record-to-Report and Financial Controllership to ensure accurate and timely period-end and year-end close

- Oversee payroll journals, accruals, balance-sheet reconciliations, statutory liabilities, accounting interfaces, and supporting documentation

- Maintain clear ownership and closure plans for aged items, unmatched balances, historical differences, and other payroll-related concerns

- Investigate material or recurring accounting differences and coordinate resolution across Payroll, Finance, Technology, offshore teams, and providers

People and Vendor Leadership

- Lead, coach, and develop payroll leaders and teams, building technical capability, succession readiness, and operational resilience

- Foster an inclusive culture of accountability, collaboration, continuous improvement, and employee-focused service

- Manage payroll providers against contractual obligations, KPIs, SLAs, compliance requirements, and implementation milestones

- Lead vendor governance and escalations, challenging underperformance and ensuring sustainable corrective action

- Monitor regional performance and provide concise, evidence-based updates to senior stakeholders

Controls and Transformation

- Ensure payroll controls are appropriately designed, performed, documented, and evidenced

- Lead readiness for SOX reviews, internal and external audits, statutory audits, payroll tax audits, and regulatory assessments

- Oversee count