Real Estate Operations Coordinator

Real Estate Operations Coordinator – Property Management, Leasing & Tenant Coordination
Full-Time | Remote | U.S. Business Hours
About the Role

At Pavago , one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.

This is a hands-on operations role focused on tenant communication, leasing, maintenance coordination, property management systems, and owner reporting .

You’ll work closely with tenants, vendors, property owners, and internal teams to keep property operations organized, responsive, and running smoothly.
What You’ll Own
Tenant & Leasing Coordination

- Respond to tenant inquiries regarding rent, leases, maintenance, and property policies

- Process leases, renewals, applications, and tenant onboarding documentation

- Send rent, renewal, and compliance reminders

- Maintain accurate tenant files and signed documentation

- Support property listings across Zillow, Apartments.com, MLS, and similar platforms

Property Management Systems

- Maintain accurate records in Yardi, AppFolio, Buildium, or similar platforms

- Track rent collections, delinquencies, occupancy, vacancies, and late fees

- Maintain rent rolls, occupancy trackers, and operational reports

- Keep tenant and property records accurate and up to date

Maintenance & Vendor Coordination

- Create and assign maintenance work orders

- Coordinate scheduling between tenants and vendors

- Track maintenance requests through completion

- Follow up proactively on outstanding issues

- Verify vendor invoices against completed work

Owner Reporting & Operations

- Prepare owner statements, occupancy reports, vacancy updates, and operational summaries

- Provide visibility into rent collections, leasing activity, and open maintenance issues

- Ensure reporting is accurate and delivered on time

Documentation & Compliance

- Maintain organized, audit-ready property documentation

- Support compliance with Fair Housing requirements, lease procedures, and applicable landlord-tenant regulations

- Ensure applications, inspections, agreements, and tenant records are properly maintained

Requirements

-
2+ years of experience in property management, leasing coordination, real estate operations, or property administration

- Hands-on experience with Yardi, AppFolio, Buildium, or similar property management software

- Experience with leasing documentation and tenant communication

- Understanding of rent collection and maintenance workflows

- Strong Microsoft Office and Google Workspace skills

- Excellent written and verbal English communication

- Strong organization, attention to detail, and follow-through

- Comfortable working remotely during U.S. business hours

Nice to Have

- Experience supporting portfolios of 100+ units

- Residential, commercial, or mixed-use property experience

- Multi-state property management exposure

- Familiarity with DocuSign or Dotloop

- Experience with security deposits, owner statements, trust accounting, or property accounting workflows

What Success Looks Like

- Tenant inquiries and maintenance requests are handled promptly

- Leases and property documentation remain accurate and organized

- Rent, occupancy, and delinquency records stay current

- Maintenance work orders move efficiently from request to completion

- Owners receive timely, reliable updates

- No important follow-ups or operational details fall through the cracks

Why Join

- Fully remote opportunity

- Hands-on ownership across property operations

- Exposure to leasing, tenant relations, maintenance, reporting, and compliance

- Direct impact on tenant experience and portfolio performance

- Growth opportunities into Property Manager, Operations Manager, or Portfolio Coordinator roles

Interview Process

- Initial Application Review

- Spark Hire Intro Video

- Interview with Pavago Recruiter

- Client Interview

- Offer & On