Quadient Inspire Communication Specialist

Quadient Inspire Communication Specialist

Quadient Inspire Communication Specialist

Who are we? Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health : Making Healthy Vision a Reality for Everyone

What are we looking for? The Quadient Inspire Communication Specialist supports the development of personalized communication templates using Quadient Inspire, working closely with experienced developers and mail team to learn and grow in a collaborative environment. This role contributes to template testing, data integration, quality review, and documentation to ensure accurate, timely, and high-quality communication outputs.
Where you will have an impact

- Support the creation and modification of variable data templates using Quadient Inspire Designer, ensuring alignment with project specifications and guidelines

- Support the generation of output files (e.g., PDF, AFP, HTML) for print and digital communications using Quadient Inspire Scaler and Automation tools

- Apply basic personalization logic, conditional formatting, and data mapping under the guidance of senior developers

- Conduct initial testing of templates to verify data integration, layout accuracy, and output formatting

- Participate in quality assurance reviews by comparing output files to design specifications and identifying discrepancies

- Collaborate with team members to gather requirements, clarify expectations, and ensure timely delivery of communication assets

- Maintain organized documentation of development work, including version history, template specifications, and change logs

- Assist in troubleshooting template or output issues by reviewing logs, inspecting data files, and escalating complex problems to senior team members

- Learn and follow established development workflows, coding standards, and best practices for document composition

- Support the integration of data files (CSV, XLSX, XML, JSON) into templates and assist in validating data accuracy

- Participate in team meetings, training sessions, and knowledge-sharing activities to build technical skills and stay current with platform updates

- Contribute to a collaborative and inclusive team environment by offering ideas, asking questions, and supporting peers

- Perform other duties as needed.

What’s necessary to do the job? Experience, Education, and Certifications/Licenses: Education High School Diploma or Equivalent Required Notes: Bachelors degree in computer science or related field preferred. Experience >1 Year
Required
Notes:

0-1 years of experience with Quadient Inspire or similar CCM (Customer Communications Management) software tools Experience working with data files (CSV, XLSX, JSON) required Familiarity with layout/design tools and data-driven design and personalization concepts required Familiarity with scripting languages (e.g., JavaScript) and data formats (e.g., JSON, XML) required

Licenses and Certifications N/A Preferred/Required Notes:

HIPAA & Security Requirements All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As