Public Policy Manager - MENA

This is a remote position.
Our client is looking for a Public Policy Manager,MENA region to join their team. Duration - 9 months Location - UK Remote
Responsibilities :
- Track and assess policy issues in the MENA region related to risks of on-platform harm across all Meta Family of Apps (FoAs).

- Flag emerging risks and trends to the Public Policy team for proactive intervention.

- Triage inbound content related requests from external partners across the region.

- Coordinate with relevant internal teams to follow up and resolve cases.

- Escalate any blockages or unresolved issues to sub-regional heads or designated country Points of Contact (PoCs).

- Ensure proper documentation, closure and external response for each case.

- Support MENA Policy Stakeholders in resolving access issues to FoAs.

- Manage account escalations from external partners such as verification and account ownership, including triaging, follow-up, and case closure.

- Escalate persistent issues to sub-regional heads or country PoCs (Please specify: "which entails xxx and xxx"—add details about specific account support tasks, e.g., verifying account ownership, facilitating access restoration, etc.)

- Maintain the team calendar, including offsite dates, leave schedules, and key regional events.

- Liaise with the Strategy & Operations team on all budgetary matters to ensure compliance and efficiency.

- Manage contracts, invoicing, and budgetary quarterly reporting for the team.

Requirements

- Degree in public policy, law, politics, international relations, economics, or a related field.

- 1-2 years of professional experience in policy, tech, or a similar field.

- Knowledge of tech policy issues like AI, privacy, and online safety.

- Understanding of social, cultural and political systems and policy institutions in MENA.

- Excellent communication and persuasive skills in English and Arabic.

- Ability to work collaboratively in a matrix environment.

- Strong organizational and project management skills.

- Experience in policy, operations, or content moderation within tech or social media platforms.

- Excellent communication and stakeholder management abilities.

- Ability to work independently and handle sensitive issues with discretion.

- Familiarity with the MENA region and its policy landscape is a plus.

Benefits

- Competitive salary

- Healthcare contribution and inclusion in company pension scheme

- Work laptop and phone

- 25 days annual leave (pro-rata) plus paid bank holidays

- Expanding workforce with potential for career progression for top performers.

Originally posted on Himalayas