Proposal Manager - eCOA

Job Title: Proposal Manager - eCOA

Job Location: Boston, MA

Job Location Type: Remote

Job Contract Type: Full-time
Job Seniority Level:
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The eCOA Proposal Manager will join our Study by Study proposal team to lead the end-to-end process for our Veeva eCOA application- from initial protocol scoping through contract execution and change order management. Drawing on clinical trial expertise, this Proposal Manager will analyze protocol requirements to determine the diaries, surveys, and/or assessments, craft accurate proposals, and support our sales Account Partners to resolve any client inquiries in the process to contracting.
This is an exceptional opportunity for an impact-driven professional who excels at building scalable processes, translating complex clinical and technical requirements into winning proposals, and driving business growth in the life sciences technology space.
Utilizing clinical trial systems experience and Veeva product knowledge, the eCOA Proposal Manager will structure the right solution, set the right expectations, and identify the appropriate direction, including staffing, timeframes, and associated costs.
What You'll Do

- Evaluate study protocols to identify required eCOA components (diaries, surveys, clinical assessments) and define precise project scopes in proposals for customers.

- Lead the development of detailed, competitive proposals, contracts, and change orders.

- Serve as the primary point of contact for proposal details, addressing technical and operational questions to set clear expectations with prospective clients.

- Collaborate cross-functionally to refine and scale proposal and contract frameworks, driving efficiency and quality across the Study by Study team efforts.

- Proactively manage a workload that includes multiple proposal assignments and other tasks in a fastpaced, deadline-driven environment

Requirements

- 5+ years of experience in proposal management, preferably within clinical trial operations or clinical systems (eCOA/ePRO experience preferred)

- Proven track record in proposal development and contract/change order management

- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

- Strong project management capabilities with proven ability to manage multiple projects and works well under pressure with short or competing timelines

- Collaborative and consultative work style

Nice to Have

- Experience interpreting clinical protocols

- Bachelor’s degree in life sciences, business, or related field (or equivalent experience).

- Experience in a fast-paced, B2B environment

- Understanding of cloud/SaaS technology

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

- Follow the application process and submit your resume.

- Within 3 days, you will receive a link to a personality assessment administered by a third party.

- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

- If moving to the interview stage,