Propertybase Client Services Specialist

The Propertybase Client Services Specialist is a vital part of our Internation Expansion team, responsible for providing outstanding support to our Customer Success and Support teams. Reporting to the GM, Propertybase, you will play a crucial role in ensuring smooth integration between Salesforce and other Business systems. If you enjoy working with data and dashboards this is an opportunity to join a dynamic, fast paced and growing multi-national company in a highly visible role.

ESSENTIAL RESPONSIBILITIES & DUTIES:

- Administer, configure, and optimize Salesforce to support customer operations workflows.

- Maintain data integrity by managing deduplication, validation rules, and automation processes.

- Partner with stakeholders to gather business requirements and implement new Salesforce features or enhancements.

- Build and manage reports, dashboards, and analytics to track key metrics for Customer Success and Support teams.

- Provide end-user support, training, and troubleshooting while ensuring best practices are followed.

- Manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.

- Maintain clear documentation of system configurations, workflows, and processes.

- Ensure compliance with company security policies, data governance standards, and regulatory requirements.

- Continuously seek opportunities to improve Salesforce usability, scalability, and adoption across the organization.

QUALIFICATIONS & SKILLS:

- Strong understanding of Salesforce best practices, configurations, and automation tools (e.g., Flow, Process Builder, Apex triggers).

- Experience with Salesforce reports, dashboards, and data management.

- Familiarity with third-party integrations (e.g., Zapier, Tableau, or customer support platforms).

- Ability to troubleshoot technical issues and provide clear, timely end-user support.

- Strong analytical and problem-solving skills with keen attention to detail.

- Excellent communication and collaboration skills, with the ability to translate business needs into practical Salesforce solutions.

- Minimum 2 years of experience in Salesforce administration.

- Salesforce certifications required.

Originally posted on Himalayas