Project Manager (SaaS Implementations)

Bullhorn 's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
About the role

The Project Manager is a key position within Professional Services and the PMO and acts with integrity and leads by example, serving as the primary point of contact throughout the customer engagement lifecycle. This role is accountable for ensuring the right resources, governance, and methodologies are in place to enable successful planning, execution, and delivery of complex core SaaS system implementations for our clients, ensuring projects are completed on time, within scope, on budget, and with high CSAT scores.

In this capacity, the Project Manager partners closely with Customers, Sales Executives, Solution Consultants, Solution Architects, and Software Engineers to ensure business requirements are clearly understood and deliverables align with defined success criteria. By applying project management best practices and adhering to Bullhorn ’s PMO processes, the Senior Project Manager defines, drives, and manages the delivery of projects, managing scope, timelines, budgets, risks, and stakeholder expectations to ensure an exceptional customer experience from project initiation through closure.
A typical day will include...

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Owning the Project Lifecycle: Lead the planning, execution, and closure of multiple, concurrent, large-scale client software implementation projects, establishing the necessary governance and structure where none exists.

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Proactively Drive Clarity and Order: Quickly assess and gain command over complex, ambiguous, and high-risk projects, translating chaos into defined, manageable, and executable project plans.

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Ultimate Accountability: Serve as the single point of accountability for project status and success. Naturally take ownership of problems and aggressively drive solutions to resolution.

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Rigorous Risk and Scope Management: Proactively identify, track, and mitigate project risks, dependencies, and issues. Firmly manage scope creep and hold both internal and client stakeholders accountable to agreed-upon project plans, timelines, and deliverables.

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Executive-Level Communicatio n: Manage client and vendor relationships, acting as the primary point of contact for project status, expectations, and issue resolution with executive and C-level stakeholders.

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Financial and Resource Control: Oversee project budgets, tracking hours and expenses to ensure financial targets are met and providing accurate, predictable and insightful forecasting and reporting.

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Methodology Adherence: Apply project management best practices and actively contribute to the development, improvement and standardization of Bullhorn 's PMO processes.

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Mentoring and provide guidance to junior project managers or implementation specialis