Program Officer, Program of Initial Resettlement - 2025870

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief , and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
World Relief seeks an individual experienced in refugee resettlement to support the local offices through ensuring excellence in program administration while understanding the challenges of initial resettlement. The Program Officer manages day-to-day pre-arrival case management processes for post-allocation cases and provides leadership and support for post-arrival initial resettlement programming across World Relief ’s network of offices nationwide. This individual will evaluate existing programs and develop new systems and guidance informed by best practices to better serve newly arrived refugee populations. They will also help monitor office compliance with PC program requirements and support training initiatives to equip field staff to effectively meet the needs of arriving refugees. A successful candidate will be self-motivated, collaborative, and an attentive listener. This person must be able to communicate effectively across multiple audiences and platforms. They must be detail and excellence oriented. They will combine technical expertise in initial resettlement with strong communication and organizational skills to ensure high-quality programming across World Relief ’s U.S. network.
ROLE & RESPONSIBILITIES:

- Program Officer General Area of Responsibilities

- Manages day-to-day required case management tasks and provides technical assistance for post-allocation of cases according to the assigned office portfolio.

- Manages (RPC) pre-arrival reports and adhere to given timeframes.

- Maintains accuracy of current database (e.g. IRIS, Dynamics) and recommends upgrades as appropriate.

- Assist MHPSS M&E Program Manager and PC Data & Reporting Program Officer in development of a monitoring framework and data collection and reporting around grant compliance.

- Develop and maintain expertise in program subject areas and serve as the primary contact in these areas.

- Review reports submitted by field offices, provide feedback where necessary, and within the required timeframe.

- Oversight of World Relief ’s beneficiary feedback survey, ensuring it remains an effective tool for offices, and that quarterly data summaries are released to local offices as applicable. 

- Collaborate with PIR Training Officer in development and implementation of annual Training Plan.

- Collaborate with team members to identify pre-and post-arrival training needs for WR network. Implementation of Training plan includes development of new training content