Program Officer II, Management & Operations

Job Summary:

The Program Officer II, Management & Operations (PO-II, M&O) provides central support to the global project M&O team on a large United States Government (USG)-funded global health project. Under the direction of the Associate Director, M&O, they are primarily responsible for providing programmatic, operations and administrative support to the global operations team. Their focus will be providing cross-cutting management tasks at the HQ level, working closely with project leadership and backstopping teams to ensure smooth core operations. They ensure compliance with internal and external regulations. This includes maintaining project trackers and supporting HQ-level coordination of project contractual deliverables, workplans and no-cost extensions submitted to the client, and assistance with meetings and other administrative tasks. In addition, they may perform program management support tasks for select core-funded activities. While this is not a country-focused support role, it is possible that they may provide support to country teams if the needs arise.

This position is contingent on donor funding
Accountabilities:
Programmatic Management Support:

- Provides support to global project management, prepared presentations, and supports meetings.

- Coordinates routine project meetings and webinars (sending out invitations, collaboratively developing agendas and collecting presentations).

- May draft sub-award packages and reviews sub-award package and provides comments before submission for approval.

- Supports processing of payments for HQ-paid subawards and purchase orders.

- Liaises with subcontractors and vendors; facilitates partner/sub-award communication related to task completion and planning.

- Prepares and submits monthly FFATA reports to Contract Management Services on behalf of the project.

- Reviews expense reports and invoices prior to management approval.

- Reviews purchase orders in the finance system of record (headquarters' (HQ) only).

- Coordinates the provision of technical, strategic information and management support to established programs, e.g. managing employee and consultant hiring process including recruitment, interviewing, and development of scopes of work and RFA/RFQ/RFPs.

- Serves as the project’s HQ “onboarding champion” providing onboarding coordination and orientation for new HQ staff.

- Maintains and updates project tracking sheets for contractual deliverables, as well as maintains project files, as applicable. Assists in ensuring document management site is used appropriately by project team.

- May serve as a mentor to other team members.

Applied Knowledge & Skills:

- Full understanding of project/project management concepts and practices.

- Basic knowledge of global health programming.

- Task level knowledge.

- Working knowledge of concepts, practices, and procedures with project design.

- Excellent oral and written communication skills.

- Strong and demonstrated project/project management skills.

- Ability to problem solve and implement corrective action as needed.

- Ability to prepare reports and provide information to management in a timely matter.

- Articulate, professional, and able to communicate in a clear, positive fashion with funder and staff.

Problem Solving & Impact:

- Works on problems of diverse scope that require review of various factors.

- Uses cost benefit/risk assessment with selecting methods and techniques to determine appropriate action.

- Builds productive working relationships internally and externally.

- Decisions may cause delays and affect a work unit or area within a department.

Supervision Given/Received:

- Receives little instruction on routine work. Receives methods and procedures on new projects or assignments.

- May provide guidance to other lower-level personnel.

- Typically reports to a Manager/ Associate Director/ Director.

Education: ** *

- Bachelor's Degree or its International Equivalent • Communic