Program Manager

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at

Application password: Niner

Team (Project) Introduction

9th Way Insignia is looking for a Program Manager to lead a team for programmatic execution, performance, and customer coordination for the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Software Product Management (SPM), and Corporate (CORP) Service Line Technical Management Support Services. The program provides enterprise-level program, product, and technical management support across the CORP Service Line. The work supports approximately 170 products spanning Acquisition and Property Management, Financial Management, Human Capital Management, and Secretary of Veterans Affairs/Congressional/Legal Affairs product lines. The contract includes program and product management, schedule and risk management, strategic analysis, financial and acquisition support, communications, change management, architecture, security, integration, software quality assurance, release management, and advanced technology support, including artificial intelligence.
Professional Level Information:

A Program Manager is a Manager 4 within 9th Way Insignia . A Manager 4 plans, directs, integrates, and controls complex federal IT program activities.
Responsibilities:

- Lead overall task order execution and provide integrated management across program, product, technical, financial, resource, communications, risk, schedule, and quality activities supporting the CORP Service Line.

- Serve as the primary contractor point of contact for programmatic issues, concerns, status, and performance, coordinating routinely with the Contracting Officer, COR, VA Program Manager, CORP leadership, product line leadership, and other Government stakeholders.

- Develop, maintain, and execute the Contractor Project Management Plan (CPMP), including the contractor approach, timeline, tools, staffing plan, milestones, risks, resource support, reporting processes, and management disciplines for schedule, financial, quality, resource, communications, risk, and internal controls.

- Direct preparation and presentation of the biweekly Work Plan, ensuring accurate visibility into work in progress, backlog, accomplishments, planned work, schedule status, budget and expenditure status, staffing changes, deliverables, onboarding, risks, issues, and strategic planning activities.

- Continuously monitor performance and promptly communicate deviations, emerging issues, and potential impacts to cost, schedule, quality, or performance; develop mitigation strategies and ensure timely escalation to Government stakeholders when required.

- Oversee development and maintenance of program schedules, milestones, dependencies, deliverable dates, and integrated planning information; ensure critical path concerns and schedule variances are identified and acted upon promptly.

- Lead program risk and issue management, including risk identification, analysis, mitigation planning, escalation, weekly risk register updates, issue tracking, and preparation of risk and issue analysis products.

- Manage staffing and resource allocation across the contract, including onboarding, access, training, assignment, utilization, resource intake, performance coordination, and offboarding; maintain visibility into personnel status and Government-furnished equipment.

- Coordinate with CORP leadership to scope new and evolving support requirements, determine appropriate team composition and level of effort, and develop Contractor Execution Plans for optional or emerging work.

- Provide daily management feedback and deci