Program Director, Heartbeat

Job Description Summary
The Heartbeat Program Director leads the design, governance, and execution of GE HealthCare ’s Heartbeat Business System (HBS), ensuring enterprise strategy is translated into measurable results through Hoshin Kanri and cross-functional improvement priorities. The role owns program management, KPI governance, operating rhythms, resource alignment, and executive reporting to drive accountability against annual and long-term business goals. As a dedicated member of the Office of Heartbeat, the Director coordinates planning, performance reviews, and capability-building activities while embedding Lean practices such as standard work, daily management, problem solving, and continuous improvement. Success requires strong executive influence, deep program leadership experience in complex matrix organizations, and the ability to drive cultural and operational transformation that improves business performance, EBITDA, and free cash flow. Job Description
Your Challenge

The Heartbeat Program Director is responsible for the program management, design, and disciplined execution of GE HealthCare ’s proprietary Heartbeat Business System (HBS). Serving as the dedicated Program Director for the HBS team within the Office of Heartbeat, this role owns the operating architecture that turns enterprise strategy into coordinated, measurable action across cross-functional Improvement Priority (IP) teams.

This role is critical to ensure the Heartbeat Business System is developed, deployed, and sustained in direct alignment with the company’s 2030 goals. The Program Director orchestrates strategic planning, the rolling program calendar, resource and budget alignment, and the governance rhythms that hold the enterprise accountable to annual targets. Success requires strong leadership presence with senior executives, deep program management capability in a global matrix environment, and a working understanding of business processes within the medical equipment industry. The role is remotely based in the United States.
Your Responsibilities

Our Heartbeat Business System is based on Lean thinking and practices and will be an integral part of the way we run, change, and act in our business for the long-term. The Heartbeat Program Director is the connective tissue of that system — ensuring the HBS program, the IP team portfolio, the capability-building program, and the KPI governance model operate as one coherent whole rather than as separate initiatives.

The Program Director will lead the mechanics and cadence of the Office of Heartbeat: maintaining the 18-month rolling calendar (6+12) with IP leaders and Communications, running weekly IP coordination, managing the Hoshin Kanri targets and bowler performance, and preparing the monthly L0 KPI reviews with KPI owners and executive leadership. They will manage timelines, help set the annual budgets, and align resources so the enterprise delivers on commitments.

The goal is to positively impact results and culture by institutionalizing the routines of the business system — standard work, visual management, daily management, consistent problem-solving methods, and rigorous follow-through on Hoshin Kanri / strategic priorities. As a key member of the Office of Heartbeat team, the Program Director will help strengthen and develop the evolving Heartbeat Business System, and will drive the significant change management required to embed it throughout the organization.
Expectations
Hoshin Kanri & Program Leadership

- Serve as the dedicated Program Director for the HBS Hoshin Kanri team, owning the end-to-end program plan, milestones, risks, and escalation path

- 100% Office of Heartbeat member and contributor — fully dedicated to the development and deployment of the Heartbeat Business System

- Own HK TTI and bowler management, ensuring targets, actuals, countermeasures, and gap-closure plans are current, visible, and acted upon

- Maintain the 18-month rolling calendar (6+12) i