Professional Services Subcontractor Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
We are seeking an experienced partner subcontracting manager to join CrowdStrike's Professional Services organization. This role will be responsible for managing our Professional Services subcontractor relationships, enabling service delivery capabilities, and ensuring successful execution of subcontracted Professional Services.
What You’ll Do:

-
Lead partner evaluation and onboarding of subcontracting partners

-
Collaborate with regional leaders to prioritize subcontractor onboarding and management

-
Develop and drive enablement processes for CrowdStrike subcontracting partners

-
Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners

-
Oversee project management standards and delivery methodology for services delivery subcontractors

-
Monitor subcontractor performance, capacity, and financial metrics

-
Develop new subcontracted services offerings in collaboration with services leadership

-
Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders

- Manage the partner services catalog

-
Provide best-in-class delivery support & guidance to our trusted partners

-
Provide cross-functional support for selecting and staffing subcontracted engagements

-
Optimize subcontractor operations using AI tools

What You’ll Need:

-
5+ years of experience in professional services, delivery management, partner management, or similar role

-
Bachelor's degree in Business, Computer Science, or related field

-
Proven track record in partner enablement and program management

-
Experience tracking customer satisfaction and other success metrics of engagement delivery

-
Strong understanding of cybersecurity services and delivery methodologies

-
Experience in contract management and vendor relations

-
Excellence in project and program management

-
Strong business acumen and financial analysis capabilities

-
Outstanding communication and relationship management skills

-
Ability to develop and maintain complex partner relationships

-
Experience with contract negotiation and vendor management

-
Strong problem-solving and analytical skills

-
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Benefits of Working at CrowdStrike:

- Market leader in compensation and equity awards

- Comprehensive physical and mental wellness programs

- Competitive vacation and holidays for recharge

- Paid parental and adoption leaves

- Professional development opportunities for all employees regardless of level or role

-