Product and Regulatory Counsel

About Bazaarvoice

At Bazaarvoice , we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
We are seeking a highly strategic and experienced New Product and Regulatory Counsel to serve as the lead legal partner for our product, engineering, and technology teams. In this senior role, you will guide the development and launch of innovative technology products while navigating complex, rapidly evolving regulatory landscapes.As technology advances, so do our legal needs. A significant focus of this role will be steering our company’s artificial intelligence (AI) strategy advising on the development, integration, and procurement of AI technologies, ensuring compliance with emerging global frameworks, and mitigating risks associated with generative AI and machine learning.Key ResponsibilitiesStrategic Product & AI Counse
What You'll Be Doing:

- Provide forward-looking legal advice on all technology-related matters, including software development, cloud computing, artificial intelligence (GenAI/LLMs), and machine learning initiatives.

- Embed with product and engineering teams to review new features and products from ideation to launch, ensuring privacy-by-design and AI-safety-by-design principles are met.

- Lead the development, implementation, and continuous updating of company policies related to acceptable AI use, AI governance, data privacy, open-source licensing, and intellectual property.

- Monitor and interpret emerging technology laws and regulations globally, with a specific focus on AI regulations (e.g., the EU AI Act, state-level algorithmic bias laws), data privacy laws (GDPR, CCPA), and cybersecurity mandates.

- Identify potential legal and ethical risks related to technology projects particularly those involving automated decision-making or AI-generated content and develop actionable strategies to mitigate them.

- Draft, review, and negotiate high-stakes technology agreements, including SaaS, PaaS, strategic partnerships, and complex technology vendor contracts.

- Scrutinize agreements with AI model providers and platforms, focusing on critical issues such as data usage rights (model training), IP indemnification, output ownership, and confidentiality.

- Advise on the protection and enforcement of the company’s intellectual property, including patents, trademarks, trade secrets, and copyrights specifically addressing novel IP challenges related to AI-generated content and open-source software.

- Partner closely with IT, Security, Privacy, and Compliance teams to ensure data workflows, especially those feeding into data lakes or AI models, comply with strict privacy and security standards.

- Act as a trusted a