Principal Software Engineer - Frontend, Developer Experience

Our Mission

At Palo Alto Networks ®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary

The Team:

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.
Job Summary

The Developer Experience group is focused on improving the experience for our end users across our industrial-scale Software-as-a-Service observability platform. We are seeking experienced engineers who can craft intuitive, fast, and reliable user experiences empowering software engineers to diagnose and resolve incidents with confidence. You will collaborate directly with Product, Design, and engineering peers to build interfaces that help developers navigate complex environments with petabytes of telemetry data, turning that data into actionable, easy-to-understand visualizations and workflows.
Key Responsibilities

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Drive development of user experiences that surface critical insights at a glance, streamline troubleshooting, and reduce cognitive load during high-pressure situations.

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Collaborate closely with product managers, designers, and other engineers to translate complex observability data into intuitive interfaces and workflows.

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Question designs, incorporate user feedback, and own the quality of what you ship.

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Work with engineers across the organization to evolve the architecture powering our UIs and APIs (TypeScript, React, GraphQL, NodeJS).

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Work closely with talented engineers in a fast-paced environment that fosters accelerated learning, continuous growth, and career development.

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Share accountability with UI-focused engineers across the company to build and maintain automated tests, tooling, and deployment infrastructure to improve efficiency.

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Mentor your colleagues in engineering reliable, performant, high-quality user experiences through direct mentorship and engineering infrastructure improvements.

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Contribute to the direction of the product, and help evolve the overall platform architecture to meet product and scale needs.

Qualifications
Required Qualifications

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Independently own projects from inception to delivery while collaborating with product managers, UX designers, and other engineers.

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Experience using observability tools and/or working with large-scale distributed systems to empathize with our customers and understand their observability challenges.