Payroll & Billing Specialist

About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About The Position

As a Payroll & Billing Specialist at G-P, you will be managing day to day activities of multi country payrolls for the LATAM region including regular and off cycle approvals and issues management.

We are looking for a focused professional with exceptional precision, a strong commitment to accuracy, and a proactive approach to problem-solving. This role requires someone who is highly adaptable and dedicated to ensuring the team's success in a fast-paced environment.
What You’ll Do

- Manage day to day activities for the LATAM region , specifically Mexico including regular and off cycle approvals and issues management

- Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.

- Work closely with Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.

- Compile, review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, Zoho, Zendesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, Payzaar, ADP Celergo and/or ADP WFN.

- Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.

- Report payroll estimates for internal reporting and funding purposes.

- Request funding of payroll, payroll taxes and third-party payments as applicable.

- Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner

- Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.

- Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.

- Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.

What We're Looking For:
Minimum Requirements:

- Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.

- Ability to effectively resolve customer billing and payroll questions through ticketing system.

- Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.

- Ability to handle a high volume of time sensitive materials

- Ability to maintain confidentiality and security of data

- Degree in Finance, Business, Human Resources, or related disciplines

- 1-3 years of payroll experience across multiple countries in LATAM region (Specifically Mexico)

- Experience in third party platforms such as ADP, Workday, Ceridian

- Local Currency to Billing Currency conversion experience

- Experience in customer support service, working with ticketing sys