Order to Cash Specialist – Contracts & Pricing

Summary:

We are seeking an experienced OTC Specialist to support critical master data, pricing, and contract management activities within the Order-to-Cash (OTC) process.

The ideal candidate has hands-on SAP S/4HANA experience , particularly in Material Master and Master Data Management , along with experience supporting pricing structures, customer contracts, Salesforce CPQ, and SAP data migration or mass upload activities.

This role requires a highly analytical professional who can maintain data integrity, support pricing and contract administration, and collaborate with cross-functional teams to ensure accurate execution of commercial agreements and master data processes.
Responsibilities
SAP Master Data Management

- Create, maintain, and update Material Master records within SAP S/4HANA.

- Maintain Customer, Pricing, and Contract Master Data.

- Configure and maintain alternative Units of Measure (UOM), material numbers, and master data attributes.

- Perform master data validation and reconciliation to ensure data accuracy and integrity.

- Execute mass uploads and updates using SAP migration tools, templates, or approved upload utilities.

- Support SAP S/4HANA migration, data conversion, and data cleansing activities.

Pricing Management

- Maintain pricing structures, pricing conditions, price books, and rate tables within SAP S/4HANA and Salesforce CPQ.

- Configure pricing conditions based on approved commercial agreements.

- Analyze pricing data to ensure consistency, compliance, and accuracy.

- Support implementation of pricing updates, discounts, and customer-specific pricing arrangements.

- Utilize SAP pricing transactions such as VK12, VA43, VA03, ZCAUR , or equivalent pricing tools.

Contract Management

- Review, interpret, validate, and maintain customer contracts and commercial agreements.

- Ensure contract terms are accurately translated into operational processes and enterprise systems.

- Support contract amendments, renewals, pricing changes, and customer updates.

- Ensure contract and pricing data remain synchronized across SAP and Salesforce.

Salesforce CPQ & CRM Administration

- Maintain pricing, contract, and customer information within Salesforce CPQ.

- Support quote validation, pricing approvals, contract amendments, and order processing.

- Ensure data consistency between Salesforce and SAP S/4HANA.

- Support CPQ configuration updates related to pricing and commercial agreements.

Data Analysis & Reporting

- Analyze pricing, contract, material master, and OTC-related data using Microsoft Excel.

- Utilize advanced Excel functions including:

- VLOOKUP

- XLOOKUP

- PivotTables

- Macros

- Build reports and dashboards using Power BI.

- Identify data quality issues and recommend corrective actions.

- Drive automation and process standardization opportunities.

Process Ownership

- Own assigned master data, pricing, and contract processes from initiation through completion.

- Ensure high-quality deliverables with minimal supervision.

- Proactively identify process gaps and recommend improvements.

- Maintain compliance with internal controls, audit requirements, and data governance standards.

Qualifications

Mandatory

- Bachelor's degree in Business, Information Systems, Finance, Supply Chain, or a related discipline.

- Hands-on SAP experience, preferably SAP S/4HANA.

- Experience creating and maintaining Material Master and/or Master Data within SAP.

- Experience performing mass uploads, data migration, or master data conversion activities in SAP.

- Experience supporting pricing structures, pricing conditions, price books, rate tables, or pricing master data.

- Experience reviewing, maintaining, or supporting customer contracts and commercial agreements.

- Experience using Salesforce, preferably Salesforce CPQ.

- Strong understanding of Order-to-Cash (OTC) processes.

- Advanced Microsoft Excel skills, including VLOOKUP, XLOOKUP, PivotTables, and Macros