Operations Manager

The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.

TASKS:
- Helping in promoting the company culture that encourages top performance and high morale
- Developing and leading the top-performing teams by extensive and consistent coaching
- Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs
- Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job
- Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans
- Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals
- Supporting all functions of the business to work together

QUALIFICATIONS:
- At least 3-5 years of proven experience as an Operations Manager
- Experience working remotely is Highly Preferred
- Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts
- Ready to handle a myriad of tasks depending on business needs
- Highly proficient in the English Language (Both written and oral)
- Intermediate skills with Microsoft Office Systems and GSuite
- Strong analytical and project management skills with a focus on flawless execution and attention to detail
- US Healthcare Experience is a Must
- Medical experience is preferred
- Open to working night shifts