Operations Executive

This is a remote position.
- Participate in general operations processing functions, including client onboarding, account

servicing, document management, etc
- Experience in loan processing (including and not limited to loan application, disbursement,

repayment, refund, credit admin, etc.) is an advantage
- Ensure timely and prompt processing as per committed SLA

- Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)

- Ensure timely and effective escalation of potential issues and resolution

- Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)

to complete required processing and resolve issues arising
- Answer queries on operational processes

- Participate in process reviews (including mapping of processes) and system enhancements

(requirements gathering, testing, etc.) - Create and maintain operations procedures

Requirements

- Minimum Diploma holder

- 1-2 years of experience

- Remote work – Singapore time

- Back office

- Effective team player with good interpersonal and communication skills. Able to articulate your

thoughts clearly
- Results and service-oriented; able to work independently, sometimes under pressure

- Good analytical and organizational skills

- Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)

- Proficiency in English language is a must.

- Able to work independently as well as being effective as a team player.

Originally posted on Himalayas