Operations & Administrative Coordinator

NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season.
Responsibilities

- Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliation

- Support high-volume administrative workflows during peak operational periods including tax season and extension season

- Coordinate multi-step workflow processes and ensure timely task completion across team initiatives

- Maintain, update, and distribute communication templates across the team

- Support client communications and coordinate team scheduling needs

- Manage administrative systems and cloud-based tools, working within client-provided remote desktop environment

- Proactively identify process improvements and operational bottlenecks

- Escalate only critical blockers while owning routine operational decisions independently

Requirements

- Proven experience in administrative or operations support within a professional services environment

- Demonstrated expertise in billing and invoicing management, comfortable owning this process end-to-end

- Ability to manage high-volume administrative workflows and prioritize competing deadlines during peak periods

- Experience supporting multi-step workflow processes with attention to detail and timely completion

- Experience maintaining and distributing communication templates across distributed teams

- Comfort working within structured systems including cloud-based tools and virtual desktop environments

- Demonstrated ability to absorb information once and execute independently without repeated instructions

- Comfortable operating in fast-paced environments where speed and ownership are expected

Benefits

- We offer health insurance for contractors

- Holiday Extra Pay

- The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.

- We prioritize the mental health of our team members and offer mental health days to support their well-being.

- In addition to the base salary, performance-based incentives are provided.

- There is an annual review and appraisal process in place.

- There are ample opportunities for professional growth and advancement within the company.

Originally posted on Himalayas