Messaging Specialist

|Current USA TODAY Co. Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|

USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. If you are a California resident, you acknowledge that by applying for a job with us, this California Job Applicant Privacy Notice will apply to our collection, use, and disclosure of your personal information. To connect with us, visit www.usatodayco.com

USA TODAY is looking for a high-energy, audience-focused Messaging Specialist with journalism experience (required) to monitor and advise on the performance and innovation of USA TODAY’s messaging portfolio – focusing primarily on email newsletters.

The ideal candidate is passionate about preserving the future of news through innovative storytelling and engagement experiences. This role is right for you if you’re constantly monitoring the latest trends in messaging (including email newsletters, SMS, WhatsApp, Discord) and emerging platforms and love to experiment and innovate.

As a key strategic leader on the new USA TODAY audience team, you will combine expertise in newsletter strategy, messaging, data analytics, and platform insights to grow audience and discoverability, deepen engagement, and support new revenue opportunities. You will take a portfolio-wide view of USA TODAY’s newsletter and messaging offerings, translating editorial and business priorities and audience needs into experiences that are timely, relevant, and engaging.

You will also help strengthen audience engagement across the newsroom by coaching journalists on effective newsletter and messaging practices that build trust and loyalty. The successful candidate will be a collaborative, strategic thinker who can work across divisions and translate company-wide priorities into clear, actionable plans for the newsroom.

Help us ensure the future of journalism is strong and that our newsroom continues to evolve to meet the needs of a growing digital audience.

This position is remote and can be based anywhere in the US, except for Alaska, Hawaii and Wyoming. If you live near one of our local newsrooms, you may have the option to use that as a base of operations.
Responsibilities:

- Lead USA TODAY’s email newsletter and messaging strategy, working with USA TODAY leaders and the broader USA TODAY audience team to assess our portfolio and performance, develop audience journeys and drive innovation.

- Own flagship newsletter and messaging products, partnering with newsroom teams to increase discoverability, audience growth, engagement, retention, and revenue.

- Support SMS, WhatsApp and other messaging initiatives throughout the USA TODAY newsroom and broader USA TODAY Network.

- Monitor performance, identify growth opportunities, and l