Membership Sales Associate (Inside Sales) - Tuesday-Saturday

About the Role
As a Membership Sales Associate at Sollis Health, you will play a key role in growing our membership base by serving as a primary point of contact for prospective members. This role is focused on delivering an exceptional first impression of Sollis through timely, thoughtful, and high-touch engagement with inbound leads.
This is an ideal opportunity for a motivated, early-career sales professional who is eager to learn consultative selling within a premium healthcare environment. You’ll gain deep exposure to Sollis’ membership model, sales process, and member experience, with a clear path for growth into a more senior Membership Director role based on performance.

Shift: Tuesday–Saturday 8:00a-4:00p ET
The role is open to remote work in the following states only: California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin.
Responsibilities
- Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
- Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
- Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
- Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
- Guide qualified prospects through the enrollment process for appropriate membership offerings
- Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
- Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
- Participate in tours of Sollis facilities when requested (if located in one of our markets)
- Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members
- Provide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materials
- Represent Sollis professionally and empathetically in all member-facing interactions

Experience
We believe strong candidates come from a variety of backgrounds. For this role, we are ideally looking for:
- Bachelor’s degree required
- 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying experience preferred.
- Experience responding to inbound leads, working toward goals, or supporting a sales process is preferred
- Familiarity with Salesforce or another CRM is a plus (training provided)
- Comfort working a fixed weekly schedule that includes regular weekend and/or evening hours, including holidays as needed (see Schedule & Time Zone above)
- Pacific Time working hours required – see Schedule & Time Zone above for the specific hours for this opening.

Skills & Attributes
To be successful in this role, candidates will demonstrate:
- Strong written and verbal communication skills
- Comfort engaging prospective members via phone and email
- High attention to responsiveness and follow-through
- Natural empathy and customer-first mindset
- Coachability and eagerness to learn consultative sales skills
- Strong organizational skills and ability to manage multiple conversations simultaneously
- Ability to work collaboratively while taking ownership of individual performance goals
- Interest in healthcare, hospitality, or premium service experiences

Compensation
- Base Salary: $70,000-$80,000
- On-Target Earnings (OTE): $110,000 - $120,000 at goal attainment
- Competitive commission structure with clear performance expectations and growth opportunity

Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:
- Excellent benefits, including healthcare, dental, vision
- 401K