Medical Registration Specialist (Spine Surgery)

Job Title: Medical Registration Specialist (Spine Surgery)
Position type: Full-Time
Work hours: 8:00 AM to 5:00 PM Pacific Time
Work days: Monday to Friday
Salary: $5 - $7 per hour, depending on experience

Our client is a U.S.-based medical practice specializing in spine care and surgical treatment . We are seeking an experienced and detail-oriented Medical Registration Specialist (Spine Surgery) to support patient registration, insurance verification, referrals, authorizations, and accurate medical record management.

This is primarily a non-patient-facing role focused on ensuring patient demographics, insurance information, referrals, and supporting documentation are accurately entered and maintained before care moves forward. A significant part of the position involves working directly with insurance companies and navigating insurance portals to verify eligibility and benefits.

The ideal candidate has strong experience with U.S. health insurance verification and medical registration , understands insurance terminology and coverage requirements, and is comfortable communicating directly with insurance companies. You should be proactive, highly organized, and meticulous when handling patient and insurance information.
Key Responsibilities
Patient Registration & Medical Records

- Accurately register patients and enter demographic and insurance information into the appropriate system

- Review patient registration information for completeness and accuracy

- Enter and maintain relevant documentation within the EMR/EHR

- Upload documents and supporting records into patient charts

- Process and organize provider referrals

- Assist with insurance authorization-related documentation as required

- Reference clinical notes and reports through the EHR/EMR when necessary

- Ensure patient charts contain the appropriate registration and insurance documentation

- Maintain accurate, organized, and confidential electronic patient records

- Handle patient-related inquiries and correspondence as required within the scope of the role

Insurance Verification & Benefits

- Verify patient insurance eligibility and benefits directly with insurance companies

- Navigate insurance portals to obtain and confirm coverage information

- Make outbound calls to insurance providers when portal information is unavailable or additional clarification is required

- Verify coverage details, including:

- Eligibility and active coverage

- Benefits

- Deductibles

- Copays

- Coinsurance

- Authorization requirements

- Document insurance verification results accurately in the appropriate system

- Identify missing, conflicting, or incomplete insurance information and take appropriate steps to resolve discrepancies

- Communicate with insurance representatives regarding coverage and authorization requirements

- Maintain accurate records of insurance calls, portal findings, reference numbers, and follow-up requirements

Referrals & Authorization Support

- Review and process incoming provider referrals

- Confirm that required referral and insurance information is complete

- Assist with insurance authorization requirements related to patient registration

- Coordinate documentation needed for insurance processing

- Track outstanding insurance or referral requirements

- Follow up with insurance companies as needed to obtain necessary information

- Help ensure registration and insurance requirements are completed accurately and promptly

Key Areas of Focus

1. Patient Registration & Documentation
Ensure demographics, insurance details, referrals, and supporting documentation are entered accurately and properly maintained within patient records.

2. Insurance Verification & Portal Navigation
Verify eligibility, benefits, patient financial responsibility, and authorization requirements using insurance portals and direct payer communication.

3. Insurance & Referral Coordination
Work with insurance companies and internal records to resolv