Medical Billing Specialist - RBCx (MDBilling.ca/Dr. Bill) Remote

Job Description

RBC x pursues big, bold ideas and leverages RBC 's extensive experience, network, and capital to empower tech trailblazers to compete harder and grow faster. We know building great businesses takes more than just capital, which is why our four pillars – Banking, Capital, Platform, and Ventures – combine to make us the go-to backer of Canadian innovation. In 2020, we were named by Fast Company as one of the 100 Best Workplaces for Innovators and we’re looking for team members with the curiosity to explore, the capabilities to build and capacity to help us deliver our mission.

Dr.Bill is a growing healthcare technology company that provides fast, accurate, and reliable medical billing software and services for Ontario physicians. Our billing platform maximizes revenue for physicians while saving them time. As an Ontario Billing Agent you will be part of a team that manages full cycle billing for Ontario physicians. This will include all aspects of claims management, online support and contributing to always improving the customer experience and claims outcome.
What is the opportunity?

In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the Dr.Bill brand of excellence. At work, this position will manage medical billing claims including refusals and rejections, communicate with physicians to problem solve any inquiries, proactively use billing skills and knowledge to provide a positive experience working both individually and as a team. This position is full-time, permanent, with a remote working environment.
What will you do?

- Process medical claims

- Resolve issues effectively

- Provide assistance in billing

- Respond to inquiries in a timely manner

- Coach physicians on OHIP Billing

What do you need to succeed?
Must-haves:

- Proven OHIP Billing work experience (2+ years)

- 4+ years of administrative and customer service experience

- Excellent communication and problem-solving skills

- Strong organizational and time management skills

- Great attention to detail and customer-focused mindset

- A strong understanding of general computer knowledge

- Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

- Outstanding personal skills and be able to work well in a team

Nice-haves:

- Completion of certified courses - Medical Billing or equivalent

- Remote work experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

- A remote working environment

- The tools you need to stay connected, work collaboratively, and design efficiently

- A dedicated Team Leader who will support, coach, and work with you to develop an individual career growth plan

- Ability to make a difference and lasting impact

- Work in an agile, collaborative, progressive, and high-performing team

Job Skills
Active Learning, Adaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Medical Billing, Medical Billing Software, Problem Solving, Product Services, Teamwork, Time Management
Additional Job Details
Address:

20 KING ST W:TORONTO City:

Toronto Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-09-14 Application Deadline:

2026-09-21
Note : Applications will be ac