Medical Assistant (Remote )

Medical Assistant (Remote)

Schedule: Monday–Friday | 8:00 AM–10:00 PM ET
Location: Remote
Position Overview

PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.
Key Responsibilities

- Conduct outbound and inbound patient calls and schedule appointments

- Support Annual Wellness Visits and care management outreach

- Perform medication reconciliation and update patient information

- Document patient interactions accurately in the EHR

- Prepare charts and support care coordination and follow-up

- Maintain HIPAA compliance and escalate clinical concerns appropriately

- Meet established outreach, scheduling, and documentation targets

Qualifications

- Medical Assistant certification or equivalent healthcare experience required

- Prior healthcare, patient outreach, scheduling, or care coordination experience

- Strong communication, organization, and documentation skills

- Comfortable with high-volume calling and performance metrics

- EHR experience preferred

- Medicare patient experience preferred

- Reliable and self-motivated in a remote environment

This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.

Originally posted on Himalayas