Marketo Engineer

Position Overview

The Marketo Field Engineering position is a client-facing role focused on helping clients to realize and quantify value driven by our Adobe solutions. This position will require technical and business knowledge in all Marketo features including integration methodologies, in-depth strategic and analytical skills. Field Engineers will work to gather and understand their client’s unique business objectives and provide advice on how best to meet their needs using one or more Adobe solutions. In addition, Field Engineers will collaborate cross-team to deliver recommendations, including technical and strategic services to help drive business impact and support business needs.

Location: Remote
Key Responsibilities
Marketo Expertise & Strategic Consulting

- Be a recognized authority (by clients, partners and colleagues) in Marketo Engage and integrated Adobe solutions following best practices and industry standards.

- Act as a subject matter expert on the standard methodologies and best practices for B2B marketing automation.

- Be able to quickly assess the client's technical environment and identify gaps in implementation versus business objectives and goals. Helping to formulate best practices based on findings.

- Translate business use cases into scalable Marketo solution designs, balancing campaign flexibility, reporting needs, integration dependencies, and platform guardrails.

- Review technical designs for alignment to KPIs, business objectives, and implementation feasibility, and document actionable recommendations to reduce launch risk and improve adoption.

Architecture, Integrations & Technical Guidance

- Effectively analyze complex technical issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with customers and partners.

- Advise customers on architectural design development and B2B data models to integrate Marketo with other data sources and systems. (Salesforce.com, Microsoft Dynamics CRM, NetSuite, Oracle, etc.)

- Provide troubleshooting and design guidance for advanced Marketo data structures, including custom fields, custom objects, and custom activities. Evaluate the processing, scalability, and downstream design implications of complex data models, and recommend approaches that support performance, maintainability, and long-term growth.

- Review API usage patterns and integration architecture to identify quota, throughput, concurrency, and data processing risks in Marketo environments.

- Demonstrate experience with integration technologies and patterns, including REST APIs, webhooks, Model Context Protocol (MCP), CRM synchronization, and interoperability across Adobe and non-Adobe systems.

- Demonstrate proficiency in integration technologies and techniques.

Automation, Campaigns & Platform Optimization

- Evaluate Smart Campaign design and processing impact, including trigger vs. batch strategy, campaign qualification behavior, data update patterns, and operational guardrails for high-volume instances.

- Support troubleshooting of advanced Marketo automation issues, including campaign recursion, processing delays, activity volume impacts, sync backlogs, and unintended behavior caused by complex logic or data design.

- Support troubleshooting and best practice design guidance for Marketo’s design studio assets including emails, forms, templates, and landing pages.

- Leverage various AI tools to optimize workflow, research solution features and functionality, and accelerate delivery.

Client Engagement & Delivery Management

- Balance a high-volume portfolio of client engagements, ensuring each receives dedicated attention and timely execution.

- Interact frequently with clients via Microsoft Teams and email—including interaction with marketers, analysts, web developers, and C-level executives.

- Keep accurate daily records of project hours for weekly timesheet submission and up-to-date estimat